Oracle Knowledge Management Cloud 2019 Implementation Essentials

Question 1

How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal?

A. Views

B. Profiles

C. Console Roles

D. User groups

Correct Answer: D

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 2

A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

A. It cannot delete articles from the Content Type.

B. It can request translations of articles.

C. It cannot change the owner of articles.

D. It can publish and un-publish articles.

E. It can change views of articles.

F. It cannot change product/category of articles.

Correct Answer: B,D,E

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 3

Which action can be performed on published reports?

A. enable drill-down links for report levels

B. add page breaks

C. activate run-time selectable filters

D. modify report permissions

Correct Answer: C

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 4

Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)

A. Answer articles cannot be printed.

B. Multiple answers cannot be updated simultaneously.

C. Answer articles can be copied.

D. Answer articles can contain variables.

E. Answer articles can be archived but not deleted.

Correct Answer: C,D

Question 5

Which two statements are true about exporting report data? (Choose two.)

A. It can be exported using only absolute HTML layouts.

B. It can be exported in XML format.

C. It can be exported only as an .xlsx Excel file.

D. It can be exported in PDF format.

E. It can be exported to a character-delimited file.

F. It can be exported as a Word doc.

Correct Answer: B,E

Question 6

An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?

A. The user cannot delete it because it directly affects the reference document that the translation document is based upon.

B. The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.

C. The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.

D. The user needs Admin permission to delete the translated document.

Correct Answer: B

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 7

Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)

A. Summary

B. Attachments

C. Keywords

D. Assigned account value

E. Status

F. Access Level

G. Display Position

H. Product/Category

Correct Answer: B,C,E,F,H

Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).

Question 8

Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code
"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

A. Staff account profile does not have permission to access Knowledge Foundation API.

B. Staff account credentials are not correct.

C. Knowledge Foundation API can only be used by an internal application.

D. For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.

E. For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.

Correct Answer: A,D

Oracle Knowledge Management Cloud 2019 Implementation Essentials - 1Z1-1037 Exam Practice Test

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