Microsoft Document Creation, Collaboration and Communication (MOS) - 77-725 Exam Practice Test
Question 1
Project 6 of 7: Recall
Overview
You work in Customer Communications at Northwind Traders. You are preparing a product recall announcement.
We regret any inconvenience that this might cause you. Northwind Traders is dedicated to providing you with reliable, high-quality, and safe products.
The product sticker on the bottom of the dehydrator can determine whether or not your dehydrator is included in the recall. For affected models, there is a slight risk that the product might overheat when used, resulting in a potential burn hazard.
DO
NOT RETURN TO YOUR RETAILER. Go to the Northwind traders web site at
http://www.northwindtraders.com/ and click on the "Product Recall" banner at the top of the page for return instructions. You will receive a full refund for the dehydrator and we will also ship you a replacement dehydrator.
REMINDER:
Change the line spacing to 1.15 lines for the entire document.
Overview
You work in Customer Communications at Northwind Traders. You are preparing a product recall announcement.
We regret any inconvenience that this might cause you. Northwind Traders is dedicated to providing you with reliable, high-quality, and safe products.
The product sticker on the bottom of the dehydrator can determine whether or not your dehydrator is included in the recall. For affected models, there is a slight risk that the product might overheat when used, resulting in a potential burn hazard.
DO
NOT RETURN TO YOUR RETAILER. Go to the Northwind traders web site at
http://www.northwindtraders.com/ and click on the "Product Recall" banner at the top of the page for return instructions. You will receive a full refund for the dehydrator and we will also ship you a replacement dehydrator.
REMINDER:
Change the line spacing to 1.15 lines for the entire document.
Correct Answer:
See the explanation below.
Explanation
1. Select Paragraph Spacing from the Design tab.
2. Select line spacing 1.15.
References:
https://support.office.com/en-us/article/Change-the-line-spacing-in-Word-1970e24a-441c-473d-918f-c6805237fb
Explanation
1. Select Paragraph Spacing from the Design tab.
2. Select line spacing 1.15.
References:
https://support.office.com/en-us/article/Change-the-line-spacing-in-Word-1970e24a-441c-473d-918f-c6805237fb
Question 2
Project 1 of 7: Observation
Overview
You are a member of the Barstow College Observation Project committee. You are preparing the initial summary report for this year's count, but have not received all of the data you need to complete the report.
Introduction
The multi-departmental Wildlife Observation Project has completed its wildlife population counts for this year. The counts were made between May 5 and May 7 for both the wilderness and cultivated land areas. This is in line with the count periods for all previous years. The species used for the counts have been identified as common for the region (central Missouri) in which the counts were taken. (Author, 2009) As in previous years, five observation blinds were set up two weeks before the counts were to take place.
Counters worked eight-hour shifts providing 24-hour coverage of the count areas for two days. Weather for both observation days was clear and mild (varying between 50-70 degrees F).
The results presented here are summary total results only, which counts from five and ten years ago provided for comparison. Detailed observation results will be available as soon as they are completed. We estimate that they will be available some time in the next two weeks.
Wilderness Summary
The wilderness observation area is a five-acre section of unimproved forest land. The most common trees in the area are maple, red oak, cedar, sweet gum, and hickory. The area also includes a small spring. The area is not enclosed by a fence or other man-made barrier.
The area is located eight miles from the nearest paved road and twelve miles from the nearest residence.
Off-road vehicles were used to bring counters close to, but not entering, the count area. The nearest approach by off-road vehicles was one mile.
The table below lists the summary counts.
Though further research any analysis is needed, the drop in mourning dove and bobwhite quail counts could be significant. The detailed count data shows these numbers failing off each year.
Cultivated Land Summary
The cultivated land observation area is a five-acre section of cultivated land near the center of a 50-acre field.
The field is used to grow corn, wheat, soybeans, and clover, with the crop rotated annually. In the fifth year of the cycle, the field is left fallow.
The area is located two miles from the nearest paved road and one mile from the nearest residence. A storage barn is located at the southern border of the field.
The table below lists the summary counts.
Additional Notes
This project was initially scheduled to run for ten years, so we are currently in our last year. The committee needs to decide if it is worth the time and expense to continue the project. The landowners have experience that they would be happy to let us continue. Costs relating to the project is minimal and it does provide an opportunity to offer extra credit to students volunteering as counters.
A suggestion has been made by some committee members that we should increase the count frequency, counting on a quarterly schedule instead of an annual schedule. This would need to be coordinated with the owner of the cultivated field so that we do not interfere with planting or harvesting schedules.
Special Thanks
Once again, we would like to offer special thanks to:
We couldn't do this without you.
Add a table with eight rows and four columns in the "Cultivated Land Summary" section, below the text "The table below lists the summary counts." See the explanation below.
Overview
You are a member of the Barstow College Observation Project committee. You are preparing the initial summary report for this year's count, but have not received all of the data you need to complete the report.
Introduction
The multi-departmental Wildlife Observation Project has completed its wildlife population counts for this year. The counts were made between May 5 and May 7 for both the wilderness and cultivated land areas. This is in line with the count periods for all previous years. The species used for the counts have been identified as common for the region (central Missouri) in which the counts were taken. (Author, 2009) As in previous years, five observation blinds were set up two weeks before the counts were to take place.
Counters worked eight-hour shifts providing 24-hour coverage of the count areas for two days. Weather for both observation days was clear and mild (varying between 50-70 degrees F).
The results presented here are summary total results only, which counts from five and ten years ago provided for comparison. Detailed observation results will be available as soon as they are completed. We estimate that they will be available some time in the next two weeks.
Wilderness Summary
The wilderness observation area is a five-acre section of unimproved forest land. The most common trees in the area are maple, red oak, cedar, sweet gum, and hickory. The area also includes a small spring. The area is not enclosed by a fence or other man-made barrier.
The area is located eight miles from the nearest paved road and twelve miles from the nearest residence.
Off-road vehicles were used to bring counters close to, but not entering, the count area. The nearest approach by off-road vehicles was one mile.
The table below lists the summary counts.
Though further research any analysis is needed, the drop in mourning dove and bobwhite quail counts could be significant. The detailed count data shows these numbers failing off each year.
Cultivated Land Summary
The cultivated land observation area is a five-acre section of cultivated land near the center of a 50-acre field.
The field is used to grow corn, wheat, soybeans, and clover, with the crop rotated annually. In the fifth year of the cycle, the field is left fallow.
The area is located two miles from the nearest paved road and one mile from the nearest residence. A storage barn is located at the southern border of the field.
The table below lists the summary counts.
Additional Notes
This project was initially scheduled to run for ten years, so we are currently in our last year. The committee needs to decide if it is worth the time and expense to continue the project. The landowners have experience that they would be happy to let us continue. Costs relating to the project is minimal and it does provide an opportunity to offer extra credit to students volunteering as counters.
A suggestion has been made by some committee members that we should increase the count frequency, counting on a quarterly schedule instead of an annual schedule. This would need to be coordinated with the owner of the cultivated field so that we do not interfere with planting or harvesting schedules.
Special Thanks
Once again, we would like to offer special thanks to:
We couldn't do this without you.
Add a table with eight rows and four columns in the "Cultivated Land Summary" section, below the text "The table below lists the summary counts." See the explanation below.
Correct Answer:
Explanation
1. Click below the text "The table below lists the summary counts." where the table should be inserted.
2. Select Table from the Insert tab.
3. Drag through the grid to set eight rows and four columns (4x8 Table) as desired OR
1. Click below the text "The table below lists the summary counts." where the table should be inserted.
2. Select Table from the Insert tab.
3. Select Insert Table from the options provided below and type four columns and eight rows in the appropriate boxes, then select OK.
References:
https://support.office.com/en-us/article/Insert-a-table-A138F745-73EF-4879-B99A-2F3D38BE612A
1. Click below the text "The table below lists the summary counts." where the table should be inserted.
2. Select Table from the Insert tab.
3. Drag through the grid to set eight rows and four columns (4x8 Table) as desired OR
1. Click below the text "The table below lists the summary counts." where the table should be inserted.
2. Select Table from the Insert tab.
3. Select Insert Table from the options provided below and type four columns and eight rows in the appropriate boxes, then select OK.
References:
https://support.office.com/en-us/article/Insert-a-table-A138F745-73EF-4879-B99A-2F3D38BE612A
Question 3
Project 2 of 7: Bakery Letter
Overview
As the marketing manager for Liberty's Delightful Sinful Bakery and Cafe, you want to inform local businesses that you will now be providing catering services.
December 31, 2018
CATERING SERVICES ARE NOW AVAILABLE
Dear Business Owner:
Liberty's Delightful Sinful Bakery and Cafe would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.
The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will impress you with excellent service and great food at an affordable price.
We look forward to hearing from you to cater your next meeting.
Sincerely,
Steve Lasker
Owner
Remove all personal information from the document.
Overview
As the marketing manager for Liberty's Delightful Sinful Bakery and Cafe, you want to inform local businesses that you will now be providing catering services.
December 31, 2018
CATERING SERVICES ARE NOW AVAILABLE
Dear Business Owner:
Liberty's Delightful Sinful Bakery and Cafe would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.
The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will impress you with excellent service and great food at an affordable price.
We look forward to hearing from you to cater your next meeting.
Sincerely,
Steve Lasker
Owner
Remove all personal information from the document.
Correct Answer:
See the explanation below.
Explanation
1. Create a copy of your original document by clicking on the File tab, and then Save As.
2. In the copy of the original document, select the File tab, then click on Info.
3. Click on Check for Issues, and then select Inspect Document.
4. In the Document Inspector dialog box, check the boxes to select the types of hidden content you want to be inspected, in this case it would be personal information and then click Inspect.
5. Review the results, then click Remove All next to the inspection results.
References:
https://support.office.com/en-us/article/Remove-hidden-data-and-personal-information-by-inspecting-documents
Explanation
1. Create a copy of your original document by clicking on the File tab, and then Save As.
2. In the copy of the original document, select the File tab, then click on Info.
3. Click on Check for Issues, and then select Inspect Document.
4. In the Document Inspector dialog box, check the boxes to select the types of hidden content you want to be inspected, in this case it would be personal information and then click Inspect.
5. Review the results, then click Remove All next to the inspection results.
References:
https://support.office.com/en-us/article/Remove-hidden-data-and-personal-information-by-inspecting-documents
Question 4
Project 6 of 7: Recall
Overview
You work in Customer Communications at Northwind Traders. You are preparing a product recall announcement.
We regret any inconvenience that this might cause you. Northwind Traders is dedicated to providing you with reliable, high-quality, and safe products.
The product sticker on the bottom of the dehydrator can determine whether or not your dehydrator is included in the recall. For affected models, there is a slight risk that the product might overheat when used, resulting in a potential burn hazard.
DO
NOT RETURN TO YOUR RETAILER. Go to the Northwind traders web site at
http://www.northwindtraders.com/ and click on the "Product Recall" banner at the top of the page for return instructions. You will receive a full refund for the dehydrator and we will also ship you a replacement dehydrator.
REMINDER:
Add a bookmark named "Return" to the paragraph "DO NOT RETURN... replacement dehydrator." See the explanation below.
Overview
You work in Customer Communications at Northwind Traders. You are preparing a product recall announcement.
We regret any inconvenience that this might cause you. Northwind Traders is dedicated to providing you with reliable, high-quality, and safe products.
The product sticker on the bottom of the dehydrator can determine whether or not your dehydrator is included in the recall. For affected models, there is a slight risk that the product might overheat when used, resulting in a potential burn hazard.
DO
NOT RETURN TO YOUR RETAILER. Go to the Northwind traders web site at
http://www.northwindtraders.com/ and click on the "Product Recall" banner at the top of the page for return instructions. You will receive a full refund for the dehydrator and we will also ship you a replacement dehydrator.
REMINDER:
Add a bookmark named "Return" to the paragraph "DO NOT RETURN... replacement dehydrator." See the explanation below.
Correct Answer:
Explanation
1. Select the paragraph "DO NOT RETURN...replacement dehydrator." which is where you want to insert the bookmark.
2. Select Bookmark from the Insert tab.
3. Type "Return" under Bookmark name as desired, then click Add.
References:
https://support.office.com/en-us/article/Add-or-delete-bookmarks-in-a-Word-document-or-Outlook-message-f68
1. Select the paragraph "DO NOT RETURN...replacement dehydrator." which is where you want to insert the bookmark.
2. Select Bookmark from the Insert tab.
3. Type "Return" under Bookmark name as desired, then click Add.
References:
https://support.office.com/en-us/article/Add-or-delete-bookmarks-in-a-Word-document-or-Outlook-message-f68
