Avaya IP Office™ Platform Support Certified Exam

Question 1

For trunks with a combo card, which two types of interfaces could be present for connecting to Analog or Digital trunk lines? (Choose two.)

A. Analog

B. BRI

C. E&M

D. PRI

E. SIP

Correct Answer: A,B

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Question 2

What is the mechanism used to send alarm notifications to an IP Office support engineer?

A. Simple Network Management Protocol (SNMP)

B. Simple Mail Transfer Protocol (SMTP)

C. Trivial File Transfer Protocol (TFTP)

D. Session Status Application (SSA)

Correct Answer: A

Question 3

Which three licenses are NOT part of Centralized Licensing? (Choose three.)

A. Power User

B. SoftConsole

C. Additional PRI Channels

D. 3rd Party Endpoints

E. SIP Trunk Channels

Correct Answer: B,C,E

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Question 4

Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?

A. /temp

B. /dynamic

C. /lvmail

D. /primary

E. /backup

Correct Answer: D

Question 5

Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

A. Replace the patch cord of the IP Phone, and if it boots up, make a call.

B. Attempt to ping the IP Phone and make a call if the ping is successful.

C. Validate that the gateway IP address is present in the IP Phone configuration.

D. Check for an indicator light where the IP Phone is connected and listen for a dial tone.

Correct Answer: D

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Question 6

Which requirement is needed to allow a user to use the Softconsole application?

A. Verify that enough Power User licenses are available.

B. Enable the Softconsole for the hunt group that the user is a member of.

C. Enable Receptionist on the users profile options.

D. Enable the Softconsole in the users profile options.

Correct Answer: D

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Question 7

Providers are components of one-X Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X Portal?

A. It handles telephony communications to and from the IP Office systems assigned to it.

B. It provides access to the voicemail server for features such as message playback via the browser.

C. It handles the browser connections between users and the one-X Portal server.

D. It provides directory information from the IP Office systems to one-X Portal.

Correct Answer: A

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Question 8

Where is the TCP Streaming Tool located?

A. In the System Status Application (SSA)

B. In the Monitor Application

C. In the Web Manager Application

D. In the Manager Application

Correct Answer: B

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Avaya IP Office™ Platform Support Certified - 78201X Exam Practice Test

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