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Updated: Aug 22, 2026
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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Exam Duration: | 45 minutes |
| Related Certifications: | Avaya IP Office Platform Technical Associate Support (ASTA-3000) Avaya IP Office Platform Technical Associate Implement (ASTA-7720) |
| Real Exam Qty: | 30 |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Online Test |
| Certificate Validity Period: | Valid until program retirement |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online |
| Pre Condition: | Candidates must hold the Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential before earning ASTA-3000. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
| Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
| Call Flow Configuration and System Monitoring | - Call management and monitoring
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. What is the exact meaning of "IMAP support" in the IP Office UMS service, which enables users to retrieve voicemail messages from the server using specific email programs on their PCs?
A) A user can receive voicemail messages to their Outlook, Outlook Express, and/or Lotus Notes programs running on their PC.
B) All messages are forwarded to a user's e-mail account and deleted from their telephone.
C) A new message is sent to a user's e-mail account. The user can listen to it by dialing their telephone number.
D) A user can receive voicemail messages only using MS Outlook.
E) A user can see/listen to voicemail messages via a web browser.
2. A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15.
Which of the following actions would be necessary to complete this increase?
A) Add five receptionist licenses.
B) Add a Preferred license.
C) Upgrade to Select Mode.
D) Upgrade to Server Edition.
3. What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?
A) Compromised call encryption
B) Oversubscribed VMPro ports
C) Overlapping dial plans
D) Blocked ACD routes
4. Which Avaya IP Office™ 500V2 base module supports both Analogue and Digital telephony?
A) VCM Module
B) TCM8 Module
C) Base Carrier Module
D) Combination Module
5. A remote worker using Avaya Windows Communicator visits the office headquarters where IP Office and one-X® Portal are located.
Which two technologies can enable the worker to re-register locally? (Select two.)
A) Session Border Controller
B) Extensible Messaging and Presence Protocol (XMPP)
C) Split-brain DNS
D) Port Address Translation (PAT)
E) Wi-Fi calling
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C,E |
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