Study with AI-201 Actual Test Questions
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Updated: Aug 22, 2026
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Salesforce AI-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Agentforce Specialist |
| Exam Number: | AI-201 |
| Real Exam Qty: | 60 |
| Exam Duration: | 105 minutes |
| Exam Price: | Free (First attempt) / $100 (Retake) |
| Related Certifications: | Salesforce Certified Agentforce Specialist |
| Available Languages: | English |
| Passing Score: | 73% |
| Sample Questions: | Salesforce AI-201 Sample Questions |
| Exam Way: | Online (proctored) or at a testing center |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide |
Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Prompt Engineering | 30% | - Agentforce AI Setup & Configuration
|
| Topic 2: Einstein Trust Layer & Security | - Trust Layer & Security Features
| |
| Topic 3: Agent Force Concepts | 30% | - Data Cloud & Grounding Techniques
|
| Topic 4: Reasoning Engine & AI Actions | - Workflow mastery
|
Salesforce Certified Agentforce Specialist Sample Questions:
1. Universal Containers is very concerned about security compliance and wants to understand:
- Which prompt text is sent to the large language model (LLM)
- How it is masked
- The masked response
What should the Agentforce Specialist recommend?
A) Review the debug logs of the running user.
B) Enable audit trail in the Einstein Trust Layer.
C) Ingest the Einstein Shield Event logs into CRM Analytics.
2. Universal Containers is building a digital shopping assistant that needs to dynamically generate product recommendations using information from the company's external product recommendation predictive model through APIs. Which Agentforce capability should make it easier for the agent to consume the external product recommendation tool?
A) Model Context Protocol (MCP)
B) Agent-to-Agent (A2A) protocol
C) Hugging Face
3. How should an organization use the Einstein Trust layer to audit, track, and view masked data?
A) In Setup, use Prompt Builder to send a prompt to the LLM requesting for the masked data.
B) Access the audit trail in Setup and export all user-generated prompts.
C) Utilize the audit trail that captures and stores all LLM submitted prompts in Data Cloud.
4. Which business requirement presents a good use case for leveraging Einstein Prompt Builder?
A) Identify potential high-value leads for targeted marketing campaigns.
B) Send reply to a request for proposal via a personalized email.
C) Forecast future sales trends based on historical data.
5. A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights. Which Agent capability helps the agent accomplish this?
A) Generate a Knowledge article based off the prompts that the agent enters to create steps to cancel flights.
B) Invoke a flow which makes a call to external data to create a Knowledge article.
C) Execute tasks based on available actions, answering questions using information from accessible Knowledge articles.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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