Certified Implementation Specialist - Service Mapping

Question 1

In Service Mapping, which one of the following is used to discover the applications and outbound connections to other applications that appear on a Service map?

A. Process Classifiers

B. Metadata Rules

C. Identification Rules

D. Patterns

Correct Answer: D

Question 2

Which of the following commands does Service Mapping run on Linux-based targets that requires elevated privileges (i.e. sudo)?

A. type

B. service

C. netstat

D. dir

Correct Answer: C

Question 3

In the following image, the 5x next to Citrix XenA represents which one of the following?

A. Five errors while identifying the CI

B. Five discovery executions on the CI

C. Five outgoing connections from the cluster

D. Five members of a cluster

Correct Answer: D

Question 4

Which one of the following is true for variables defined in an Identification Section?

A. Identification Section variables can also be used in Parent CI Types.

B. Identification Section variables can also be used in all other Identification Sections in any pattern.

C. Identification Section variables can also be used in Connection Sections for the same pattern.

D. Identification Section variables can also be used in all other Identification Sections in the same pattern.

E. Identification Section variables can also be used in Connection Sections for any pattern.

Correct Answer: D

Question 5

When using Pattern Designer, which one of the following best describes a variable $proxy_urls[+].host?

A. The proxy_urls value for the first row of the host table

B. The host field values from all rows of the proxy_urls table

C. The proxy_urls values from all rows of the host table

D. The host field value for the first row of the table proxy_urls

Correct Answer: B

Question 6

When configuring SNMP credentials, which of the following is true?
Choose 2 answers

A. SNMP v1/2/3 is supported

B. SNMP Read/Write account is required

C. Only SNMP v1/2 is supported

D. SNMP Read Only account is required

Correct Answer: A,D

Question 7

In the following image of the Discovery Log, the green S represents which one of the following?

A. A library in the Connection Section of a pattern

B. A step in the Connection Section of a pattern

C. A library in an Identification Section of a pattern

D. A step in an Identification Section of a pattern

Correct Answer: B

Question 8

Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

A. Problem Management: Number of Incidents per Known Problem

B. Change Management: Number of Major Changes

C. Incident Management: Mean Time to Resolve

D. Event Management: Signal to Noise Ratio

Correct Answer: C

Question 9

Which one of the following is a valid format when entering SSH Private Key credentials?

A. PDP

B. PEM

C. PMI

D. PGP

Correct Answer: B

ServiceNow Certified Implementation Specialist - Service Mapping - CIS-SM Exam Practice Test

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