GAQM Certified Lean Six Sigma Yellow Belt (CLSSYB) - CLSSYB-001 Exam Practice Test
Question 1
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between "what is" and __________________.
Correct Answer: A
Question 2
The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.
Correct Answer: A
Question 3
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
Correct Answer: D
Question 4
If a set of data is generally centered relative to the targeted value but is rather widely disbursed it would be said to be _____________.
Correct Answer: B
Question 5
A Macro Process Map may map a process showing the entire activities of a department and can likely be broken into many Micro Process Maps showing numerous processes that comprise the activities of the department.
Correct Answer: A
Question 6
The Control Plan is created following the finalization of the Measure Phase and can be closed when?
Correct Answer: B
Question 7
When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
Correct Answer: B
Question 8
The Pareto Chart is a tool that displays data that typically follows what ratio?
Correct Answer: C
Question 9
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for Reasonable, Understandable, _____________, Believable and Achievable.
Correct Answer: A
Question 10
It is recommended that when beginning a 5S program it be started in a pilot work area for learning and demonstration purposes then it is expended throughout the plant.
Correct Answer: A
