SAP Certified Associate - WalkMe Digital Adoption Consultant

Question 1

Which option describes a Smart Walk-Thru Goal?

A. Goals are used to determine if a user interacted with each individual step of a Smart Walk-Thru.

B. Goals track how many users see the last balloon in a Smart Walk-Thru.

C. Goals track how effective a Smart Walk-Thru is with helping users complete a process or action on the site.

D. Goals log when the Smart Walk-Thru was initiated by another type of WalkMe content (like a Launcher).

Correct Answer: C

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Question 2

When applying the WalkMe Lens to a real-world scenario, which of the following actions would help create impactful and effective solutions? Note: There are 2 correct answers to this question.

A. Identify the business's goals and what they are trying to accomplish.

B. Ensure that WalkMe content is updated frequently.

C. Prioritize the aesthetic design of the WalkMe interface.

D. Examine the root cause of issues from the end user's perspective.

Correct Answer: A,D

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Question 3

You have been given a project where end users are inputting incorrect information on a form, and the company wants to add some WalkMe content to help people complete the form correctly to improve data integrity. Which of the following solutions would you suggest FIRST?

A. Add a Resource to the Menu that provides additional details

B. Create a Smart Walk-Thru to guide users through the process

C. Onboarding Task to encourage users to complete the form

D. Create Guidance or Validation SmartTips

Correct Answer: D

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Question 4

What information does the Flow Tracker provide when testing Smart Walk-Thrus?

A. A summary of all JavaScript errors on the page

B. A detailed report of all CSS styles applied to the page

C. Real-time feedback on step triggers and goals

D. A list of all HTML tags used in the webpage

Correct Answer: C

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Question 5

Which of the following options would be appropriate to create a Segment in the Segmentation center? Note:
There are 3 correct answers to this question.

A. Autoplay on 1 page

B. Department

C. Geographic location

D. IP Address

E. User Role

Correct Answer: B,C,E

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Question 6

You are analyzing your Smart Walk-Thru steps and see significant drop-off following a Wait For step. What should you investigate to try to get to the root of the issue?

A. Look at your Wait For condition rules.

B. Look at your Smart Walk-Thru step initiators.

C. Remove the step completely.

D. Update your step triggers.

Correct Answer: A

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Question 7

You want to create a page view Tracked Event in Insights to monitor traffic to a very specific site domain.
Which method will you use to record the event?

A. Deploy Method

B. Capture Method

C. Selection Method

D. Custom Method

Correct Answer: D

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SAP Certified Associate - WalkMe Digital Adoption Consultant - C_WME_2506 Exam Practice Test

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