International Board for Quality in Healthcare

Question 1

All of the following about accreditation of hospitals is true except that

A. It focuses on systems not on individuals

B. It is surveyed by regulatory agency

C. It is a voluntary process

D. It is periodic re-evaluation against standards

Correct Answer: B

Question 2

A quality council in a large hospital can be most valuable in

A. Helping control and support the total quality in effort

B. Developing top management skills

C. Reviewing key quality cost data

D. Developing a linking to all levels of the organization

Correct Answer: A

Question 3

Which of the following quality tools best displays special cause?

A. Pareto chart.

B. Run chart.

C. Control chart.

D. Histogram.

Correct Answer: C

Question 4

The most likely person to act as a change agent for organizational changes is:

A. The CEO.

B. The union president.

C. A quality consultant.

D. The technical manager.

Correct Answer: A

Question 5

As a quality manager, what is the major function that you direct the quality department to do?

A. Coordination of the services of all departments together.

B. Statistical process control for all activities.

C. Develop a quality manual for the organization.

D. Coordination of quality efforts throughout the organization.

Correct Answer: D

Question 6

Labels of hazardous materials must include all of the following information except

A. Chemical structure

B. Identity name of chemical

C. Hazard classification

D. First aid procedures

Correct Answer: D

Question 7

The measure of the central location for the nominal scale is considered to be the

A. Average

B. Arithmetic

C. Median

D. Mode

Correct Answer: D

Question 8

Patient education may be considered in other words as:

A. Customer training.

B. External customer segmentation.

C. Internal customer service.

D. Patient surveying

Correct Answer: A

Question 9

The two major advantages of an external audit who is auditing any aspect of the organization is:
i. Knowledge.
ii. Bias.
iii. Objectivity.
IV. Independence.

A. II and III.

B. III and IV.

C. I and II.

D. I and IV.

Correct Answer: B

Question 10

The Infection control team in a hospital carried out a survey to estimate the incidence of health care workers colonized by MRSA. During presenting the data in a meeting of the team, what is the most important information they should look for while analyzing the results of the survey?

A. The ward where MRSA colonized HCW work

B. Site of MRSA colonization (nose, hands or other site)

C. Type of patients they serve

D. Gender of the HCW colonized by MRSA

Correct Answer: A

Question 11

Determine the range for the following data
19
12
11
6
12
14
16
13
14
14
14

A. 14

B. 13

C. 11

D. 6

Correct Answer: B

Question 12

All of the following are considered a medical error except

A. Drug allergy

B. Incomplete diagnosis

C. Inaccurate treatment of a disease

D. Inaccurate diagnosis

Correct Answer: A

Question 13

A nurse in the ER gives an antibiotic to a patient who denied any history of allergy towards drugs. After a few minutes, the patient develops a drug allergy, this is considered to be

A. Adverse drug reaction

B. Medication error

C. Near miss

D. Misinterpretation of medical order

Correct Answer: A

Question 14

What graphical data method can show the value of all individual readings?

A. A typical histogram

B. A grouped probability density function

C. A stem and leaf plot

D. A complex boxplot

Correct Answer: C

IBQH International Board for Quality in Healthcare - IBQH001 Exam Practice Test

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