Certified Pega Decisioning Consultant (PCDC) 87V1 - PEGAPCDC87V1 Exam Practice Test

Question 1

Aggregation components provide the ability to________________.

A. filter actions based on priority and relevance

B. set a text value to a strategy property

C. make calculations based upon a list of actions

D. choose between actions

Correct Answer: C

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Question 2

Reference module: Essentials of always-on outbound.
A U+ bank customer tries to initiate a fund transfer. Due to a slow internet connection, the transfer ends abruptly. The bank then sends an email with a link to continue the incomplete transaction. Which type of outbound interaction is this?

A. Customer event

B. Scheduled update

C. Security event

D. Priority communication

Correct Answer: A

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Question 3

U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A. Similar customers have ignored the offer.

B. Similar customers have rejected the offer.

C. Similar customers have shown interest in the offer.

D. Similar customers have purchased other offers.

Correct Answer: C

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Question 4

A bank developed a scorecard to automate the loan approval process. In a decision strategy, how do you use the raw score value computed by the scorecard?

A. Map a new property in the Score Mapping tab

B. Use the PropertyHasValue function

C. Use the pyOutcome property

D. Use the pxSegment property

Correct Answer: A

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Question 5

MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?

A. Manual

B. Reset Interval does not matter for this scenario

C. When accessed

D. Daily

Correct Answer: A

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Question 6

U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A. Increase the business weight of the Platinum Plus card.

B. Increase the starting propensity of the Platinum Plus card.

C. Increase the action value of the Platinum Plus card.

D. Increase the context weight of the Platinum Plus card.

Correct Answer: A

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Question 7

U+ Bank has several eligibility criteria defined using an eligibility strategy. The eligibility strategy uses a scorecard rule to determine the customer credit score. The bank wants to update the scorecard to include customer income in the credit score calculations. How do you implement this change?

A. Change only the decision strategy using the scorecard

B. Recreate the scorecard rule from scratch

C. Change both the scorecard as well as the decision strategy using the scorecard

D. Update only to the existing scorecard

Correct Answer: C

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Question 8

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Which property allows you to use the risk segment computed by the decision table in the decision strategy?

A. pxSegment

B. pxRiskSegment

C. pxOutcome

D. pxResu/t

Correct Answer: C

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Question 9

A bank has chosen an email service provider to deliver the offer messages selected by Pega Customer Decision Hub. The service provider prefers that the bank uploads a file per batch of customers to a cloud storage location, either on Microsoft Azure or Amazon S3. As a consultant working on the project representing the bank, what is your response?

A. Action details can be directly written to either of those cloud storage solutions

B. Action details will be written to the local file system by default. But we will write an external process to transfer them to the cloud

C. Action details can only be transferred via secure FTP

D. Action details can be written directly to Amazon S3 but not Microsoft Azure

Correct Answer: A

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Question 10

Reference module: Testing engagement policy conditions using audience simulation.
U+ Bank, a retail bank, recently implemented a project in which credit card offers are presented to qualified customers when the customers log in to the web self-service portal. The bank now plans to amend its engagement policy conditions. As a Decisioning Consultant, which simulation do you run to check if the conditions are too broad or narrow for your requirements?

A. Ethical Bias Check

B. Persona Testing

C. Pega Scenario Planner

D. Audience simulation

Correct Answer: D

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Question 11

U+, a retail bank, does not want to offer a Gold card to customers who already have a Platinum card. Which engagement policy condition best suits this requirement?

A. Applicability

B. Suitability

C. Eligibility

Correct Answer: A

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Question 12

U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.
Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.
What is the most efficient way to meet this requirement?

A. Update the Send shape with Finalization.

B. Add a new Send shape in all the action flows.

C. Bypass action flow processing.

D. Set up a secondary schedule.

Correct Answer: A

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Question 13

Reference module: Testing engagement policy conditions using audience simulation. As a Decisioning Consultant, you are tasked with running an audience simulation to test the engagement policy conditions. Which of following statements is true when the simulation scope is Audience simulation with engagement policy and arbitration?

A. The results help optimize strategies to meet specific business goals

B. The number of customers who receive an action more than once is displayed

C. The number of customers who receive more than one action is displayed

D. The number of times that an action is presented to customers is displayed

Correct Answer: D

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Question 14

When a customer is offered an action that they already accepted, this is because_________.

A. the strategy is not customized to exclude previously accepted offers

B. there are no suppression rules defined

C. the actions are filtered based on eligibility

D. the customer intent was captured incorrectly

Correct Answer: A

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Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 - PEGAPCDC87V1 Exam Practice Test

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