Lead System Architect (LSA) Pega Architecture Exam 85V1

Question 1

You are working on an insurance claims application that receives claims through email. The company receives
500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain.
After the claim is verified. The system automatically responds with email containing the claim ID.
The application is developed in the Pega cloud environment. The production environment is currently running on premises.
What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?

A. Recommend the insurance company change its policy to allow for a broader processing window.

B. Recommend the insurance company use an MDB listener instead of an email listener.

C. Recommend the insurance company use an email lister with concurrent threats.

D. Recommend the insurance company use an advanced agent to verify claims and respond.

Correct Answer: A

Question 2

A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)

A. Present a custom UI form to the user while waiting to expire.

B. Automatically bypass locking when the assignment is created.

C. Adjust the case urgency when the assignment is created.

D. Manually step past the waiting point prior to the designated time.

Correct Answer: B,D

Question 3

Identify two benefits provided by using single sign-on (SSO) in a high availability (HA) application. (choose two)

A. To allow the movement of stateful data between application servers

B. To automatically authenticate users on a new server following a server crash

C. To redirect the user to a new server during a server quiesce (pause)

D. To allow for cookie persistence on the browser

Correct Answer: B,C

Question 4

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

A. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.

B. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.

C. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

D. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.

Correct Answer: D

Question 5

A developer has set the Rule security mode on the access group to Deny. Select the reason for this setting.

A. Deny access to a rule if the privilege of the user is not defined in an Access of Role to Object.

B. Require Access of Role to Object rules be specified for each layer in the class hierarchy and not inherited from parent classes.

C. Ensure that all rules with the option of specifying a privilege have a privilege. Only users with the privilege can execute the rules.

D. Disable standard privileges providing administrator access to the application (for example AllFlows and AllFllowActions).

Correct Answer: C

Question 6

An application contains cases which transition though different statuses throughout their life cycle which typically lasts 3 months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.

A. Configure a Declare index to record case data to a separate table.

B. Configure a summary report that leverages sub reports for each month.

C. Configure an agent to record monthly case status in a separate table and report on that table.

D. Configure an activity to generate the data in the clipboard and report using a custom section.

Correct Answer: D

Question 7

An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)

A. Correspondence rule configuration

B. The number of queued SI A objects

C. Multiple open assignments on the same case

D. Error handling for locked items

Correct Answer: B,C

Question 8

XYZ Corporation would like a report that shows the number of employees who have been with the company more than 20 years, between 15 and 20 years, between 10 and 15 years, between 5 and 10 years, and less than
5 years.
How do you implement this report using Pega?

A. Use a listView with a custom getContent Activity.

B. Use a correlated subreport.

C. Use a SQL Function.

D. Use a Connect-SQL rule.

Correct Answer: B

Question 9

A Customer Service application requires customer data assembled from multiple external systems. The customer data is captured by a parent case. Subcases of that parent case need to reference the same customer data.The customer data must be as current as possible.
Which two options are used as part of the solution? (Choose Two)

A. Use the System of Record (SOR) data access pattern when capturing the customer data.

B. Have each subcase load a portion of the customer data prior to updating the parent case.

C. Use the Snapshot data access pattern to capture the customer data prior to subcase spin off.

D. Load the customer data in parallel using the Load -Data Page and Connect-Wair methods.

Correct Answer: A,D

Pegasystems Lead System Architect (LSA) Pega Architecture Exam 85V1 - PEGAPCLSA85V1 Exam Practice Test

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