Professional in Human Resources - PHR Exam Practice Test

Question 1

Which of the following situations can an organization best defend if a discrimination complaint is filed?

A. Prohibiting call center associates from having visible body piercings

B. Requiring pilots to maintain a certain weight

C. Requiring a religious statement for a Catholic university professor

D. Prohibiting kitchen staff from having visible tattoos

Correct Answer: C

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Question 2

Terminated employees who are successful in winning wrongful discharge claims typically prove that they were denied:

A. Fair discipline

B. Manager discretion

C. Proper notification

D. Due process

Correct Answer: D

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Question 3

A supervisor wants to terminate an employee with 10 years of service due to excessive absences. The employee has certification for intermittent leave under the Family and Medical Leave Act (FMLA) for a chronic condition. The certification specifies an anticipated need for leave 1-3 days per month. The employee averages 6 days off per month and is close to exhausting the protected leave bank. A coworker provided to HR printouts of the employee's social media page with photos of the employee on vacation while reporting time as protected leave.
Based on the difference between the anticipated need and actual leave taken, the employer should:

A. Require the employee to see a physician determined by the organization.

B. Contact the employee's physician for more information.

C. Request an updated certification.

D. Require a secondary review of subsequent leave requests.

Correct Answer: C

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Question 4

What records should be stored separately from personnel files?

A. Severance agreements

B. Wage garnishments

C. Written warnings

D. Resignation letters

Correct Answer: B

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Question 5

A receptionist has a need for intermittent leave of absence. Which of the following staffing methods would be most cost-effective to fill the vacancy?

A. Intern program

B. Full-time transfer

C. On-call employee

D. Seasonal worker

Correct Answer: C

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Question 6

When terminating an employee, how can an employer discourage a wrongful discharge lawsuit?

A. Offer to provide a positive reference.

B. Disclose merit and compensation increases.

C. Engage in respectful and honest conversation.

D. Review information on the Consolidated Omnibus Budget Reconciliation Act (COBRA).

Correct Answer: C

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Question 7

A successful succession plan provides helpful information for which of the following HR processes?

A. Training and development

B. Compensation and benefits

C. Assessment and appraisal

D. Compliance and regulations

Correct Answer: A

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Question 8

The safest HR practice in preventing defamation charges from employment verifications is to provide:

A. Reasons for termination.

B. Attendance records.

C. Dates of employment.

D. Documented performance.

Correct Answer: C

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Question 9

An organization offers severance packages to a number of employees at the same location. One gender group receives more favorable benefits than the other. Which course of action is most appropriate?

A. Compare the severance packages to determine disparate impact

B. No action needs to be taken as severance packages can legally have different terms and conditions

C. Include a confidentiality clause prohibiting recipients from sharing information

D. Require the same benefit level be offered to each employee regardless of tenure or position

Correct Answer: A

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Question 10

What improvements occur when a manager hires primarily for cultural fit?

A. Team dynamics are uniform.

B. Hiring processes are effective.

C. A qualified team is formed.

D. The workforce is engaged.

Correct Answer: C

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HRCI Professional in Human Resources - PHR Exam Practice Test

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