BICSI Registered Communications Distribution Designer - RCDD v15 Sample Questions:

1. A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST).
What should the program manager update?

A) Benefits transition plan
B) Program communications management plan
C) Benefits management plan
D) Stakeholder engagement plan

2. An aircraft manufacturer is engaged by an airline to build a fleet of new airliners. The program charter has been approved but the stakeholders are concerned that the delivery method of the program may not meet their expectations
Using the program master schedule what will the program manager incorporate to align the program with the expectations of the stakeholders?

A) Program work breakdown structure (PWBS) program scope statement, and benefits management plan
B) Program charter PWBS, and program scope statement
C) Program scope statement benefits management plan, and program financial management plan
D) PWBS, benefits management plan, and program financial management plan

3. A three-year program using vendor contracts, incorporating related projects, and each with specific stakeholders is coming to an end.
What should be completed first to close all appropriate contracts?

A) Assess all contracts to ensure all agreed conditions are mot
B) Certify contract completion
C) Review contract management plan for completeness
D) Conduct a procurement audit to review the procurement process

4. A global financial system is being delivered by the program learn to allow access from anywhere in the world Following a new cross-border regulation applying to privacy of local banking data accessed from abroad, the CEO of the bank requests that an external audit be conducted lo validate compliance with this new regulation. This event, which was not anticipated al this phase of the program, will generate additional work tor the program learn. This effort Is not included in the current program roadmap and benefits delivery plan
What immediate actions should the program manager take?

A) Negotiate with the CEO in an attempt to avoid the audit.
B) Assess the impact of the audit and potential remediation on the program
C) Accept the risk of the audit and continue the program as planned
D) De-scope the capabilities of the system to not allow access from abroad

5. A program manager prepares the program for review to secure funding by senior management.
Which of the following must the program manager identify when creating the program charter?

A) Milestone dates, budget, and staff details that support it
B) Key decision makers or stakeholders in the program and their expectations and interests
C) Process within the organization that will be needed to deliver the product
D) Assumptions incorporated into the benefits management plan

Solutions: