CompTIA CTT+ Essentials Certification Exam - TK0-201 Exam Practice Test

Question 1

While conducting a class the power goes out. After an hour it is restored. Which of the following would be the BEST method of delivering the remainder of the course?

A. Have the learners stay late to make-up for the missed course time.

B. Give the learners home work to do independent study on the missed material.

C. Reduce the break time for the remainder of the day to catch-up on the missed material

D. Condense the remaining topics.

Correct Answer: D

Question 2

Which of the following should an instructor be sure to include in the introduction of a beginner's class?

A. The course evaluation form

B. The instructor evaluation form

C. The employment opportunities

D. The outline for the first lesson

Correct Answer: D

Question 3

Why would it be important to rotate learners into different groups when performing group activities?

A. To allow learning without building self-confidence.

B. To slow down the pace of the class when there is limited content.

C. To encourage all learners to get to know each other and build rapport.

D. To allow the trainer to see which learners work best with each other to create a group of the best students.

Correct Answer: C

Question 4

During a break several learners are in the room joking about the facility and ask the instructor their opinion of the facilities. Which of the following describes how the instructor should respond?

A. Join the conversation and avoid negative comments about the facilities.

B. Join the conversation and joke about the facilities.

C. Remove the learners from the course for their unprofessional behavior.

D. Correct the learners for joking about the facilities and remind them about professional behavior.

Correct Answer: A

Question 5

To avoid students from being distracted during learning, it is a good practice to:

A. Allow for a period in the beginning of the lesson for learners to check their emails.

B. Set the lesson as default on the workstation and disable all other applications.

C. Allow the learners to use the Internet as a resource.

D. Disable all visual media and allow learners to type responses.

Correct Answer: B

Question 6

Two instructors are team teaching. The first instructor receives an excellent evaluation and the second instructor receives a lower evaluation. Which of the following methods would work BEST to make the second instructor more effective?

A. Have the class re-evaluate the second instructor using an alternate method.

B. Have the first instructor provide feedback to the second instructor's teaching techniques.

C. Have the second instructor perform a self-evaluation.

D. Report the evaluation to a supervisor and have the instructor replaced.

Correct Answer: B

Question 7

A learner is frequently distracted. When the instructor asks a question the learner appears confused. Which of the following is the BEST assessment of the learner's behavior?

A. The learner would benefit from additional explanation and clarification.

B. The learner may not be interested in the subject being discussed.

C. The learner is displaying negative behavior and needs to be reprimanded.

D. The learner is disturbing the group and should be removed.

Correct Answer: A

Question 8

During a virtual class, a trainer delivers all of the relevant course material via email. The trainer receives errors from several email addresses. Which of the following would cause errors for valid email addresses?

A. The course website had not been updated with the course enrollment.

B. The trainer used their personal email address.

C. The files sent exceeded the email server's limit.

D. The download site for the files requires students to log in.

Correct Answer: C

Question 9

An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A break was recently taken so fatigue does not seem to be the issue, but rather a lack of understanding. Which of the following should the instructor implement to help identify where learners are getting confused"?

A. Switching from lecture to a more visual training method.

B. Introduce supporting materials.

C. Conduct a quick review session.

D. Quiz the learners during the virtual session.

Correct Answer: D

Question 10

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

A. Video podcasts of the training sessions

B. Audio files explaining the processes in the class

C. Virtual training sessions providing a comfortable environment

D. Computer-generated printouts of the material

Correct Answer: D

Question 11

Which of the following can a virtual trainer use to elicit feedback if they host synchronous training sessions?

A. Demonstrations during the session

B. Open-ended questions during the session

C. Host a recorded session on the website

D. Links to external websites

Correct Answer: B

Question 12

During a class several learners are eager to learn a related skill that is useful on the job but is not in the curriculum. Which of the following is the BEST way to handle this request?

A. Explain to the learners that as time permits the skill may be covered.

B. Inform the learners that additional material cannot be covered during the class.

C. Ask the learners to request additional training so that this unrelated topic can be covered.

D. Introduce the new skill topic once the current topic is completed.

Correct Answer: A

Question 13

The MOST effective way for an instructor to demonstrate active listening is to:

A. Establish eye contact with the learner.

B. Display open body language to indicate interest.

C. Repeat the learner's question verbatim.

D. StatE."So what I hear you asking is. . . "

Correct Answer: D

Question 14

When delivering a class for a group that contains primarily kinesthetic learners, it is important to:

A. Have the participants brainstorm ideas for content application.

B. Let each participant tell their own story about how they have applied the course content.

C. Share many examples of how the content should be used.

D. Allow for sufficient practice time.

Correct Answer: D

CompTIA CTT+ Essentials Certification - TK0-201 Exam Practice Test

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