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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Socket Inc. has implemented a control for the effective use of cryptography and cryptographic key management. Is this compliant with ISO/IEC 27001' Refer to scenario 3.

A) No, the control should be implemented only for defining rules for cryptographic key management
B) No, because the standard provides a separate control for cryptographic key management
C) Yes, the control for the effective use of the cryptography can include cryptographic key management

2. Which statement is an example of risk retention?

A) An organization terminates work in the construction site during a severe storm
B) An organization has implemented a data loss protection software
C) An organization has decided to release the software even though some minor bugs have not been fixed yet

3. Based on scenario 5. Socket Inc. decided to assign users lo a separate network when accessing cloud storage tiles. What does this ensure?

A) Belter security when using cloud storage files
B) Creation of backup copies of files
C) Elimination of risks related to the use of cloud storage services

4. 'The ISMS covers all departments within Company XYZ that have access to customers' data. The purpose of the ISMS is to ensure the confidentiality, integrity, and availability of customers' data, and ensure compliance with the applicable regulatory requirements regarding information security." What does this statement describe?

A) The organizational boundaries of the ISMS scope
B) The information systems boundary of the ISMS scope
C) The physical boundary of the ISMS scope

5. Based on scenario 8. how does the HealthGenic's negligence affect the ISMS certificate?

A) HealthGenic might not be able to renew the ISMS certificate, as it has not conducted management reviews at planned intervals
B) HealthGenic will be able to renew the ISMS certificate, as they did not detect any information security incident in the past two years
C) HealthGenic might not be able to renew the ISMS certificate, as the internal audit lasted longer than planned

Solutions: