Pass the actual test with the help of MB-260 study guide
Last Updated: Jul 24, 2026
No. of Questions: 120 Questions & Answers with Testing Engine
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Applicants who want to take the MB-260 Exam must have experience in the area of Customer Experience Management and Dynamics 365. Moreover, the applicants should have the experience of working in the area of Customer Experience Management and Dynamics 365. The service professional candidate should have knowledge of Customer Insights and the additional Dynamics 365 apps. You can use the MB-260 Dumps for your preparation.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
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Microsoft MB-260 Exam is a certification exam that is also known as Microsoft Customer Data Platform Specialist (beta). This certification exam is authorized by Microsoft to demonstrate the knowledge of the applicant in the area of Customer Experience Management. This certification exam is designed to test candidates' ability to design and develop Microsoft Office solutions. MB-260 Dumps is the source of the best materials to help you pass the exam easily. The Microsoft MB-260 certification is designed for applicants who work in the area of Customer Experience Management. CEM is a field of study that focuses on improving the overall experience of customers by developing and executing a comprehensive strategy to understand customer needs and behavior and to develop, measure, and manage customer relationships and interactions across all channels.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure third-party connections and exports | 5-10% | - Integrate with Dynamics 365 apps - Export data to external systems - Set up data destinations |
| Topic 2: Administer Customer Insights - Data | 5-10% | - Ensure data privacy and consent - Monitor data refreshes - Manage environment settings - Apply security and compliance policies |
| Topic 3: Implement AI predictions | 5-10% | - Integrate custom Azure ML models - Configure built-in models
|
| Topic 4: Create customer profiles through data unification | 35-40% | - Define match rules - Manage relationships and activities - Verify unified profiles - Configure merge policies |
| Topic 5: Design Dynamics 365 Customer Insights - Data solutions | 5-10% | - Describe functionality and components
|
| Topic 6: Ingest data into Customer Insights - Data | 10-15% | - Transform and cleanse data
|
| Topic 7: Configure measures and segments | 15-20% | - Apply filters and conditions - Create and manage measures - Define segment logic |
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