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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?

A) Add an address typeahead element to all the OmniScripts.
B) Create a reusable OmniScript to update address information.
C) Use a DataRaptor Transform to standardize the data format.
D) Create new versions of the OmniScripts to collect the address information.

2. A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers

A) Configure the save for later property
B) Use a single DataRaptor to save the information
C) Create a reusable OmniScript for this process
D) Combine the three steps into one step

3. An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?

A) DataRaptor Transform with an interface Map
B) Grouped Calculation Matrix
C) Aggregation Steps in a Calculation Procedure
D) Class-based Calculation Procedure

4. A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.
At runtime, if two of the states' condition are true, which state will be displayed?

A) The state with a true condition that has the highest priority
B) The first state with a true condition closest to the top of the canvas
C) The first state with the highest priority closest to the top of the canvas
D) The state closest to the top of the canvas

5. Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers

A) Use a house's address, size, and age of the building to determine an insurance premium.
B) Use location and past usage to determine the monthly cost for an energy product.
C) Use rules to determine eligible insurance products based on a house's address and age of the building.
D) Use the product color and capacity to determine the price of a product.
E) Use risk factors for an insured item to determine different insurance product options.

Solutions: