Study with 000-030 Actual Test Questions

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Updated: Oct 28, 2026

No. of Questions: 202 Questions & Answers with Testing Engine

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IBM 000-030 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Tivoli Service Request Manager V7.2 Implementation (000-030)
Exam Number:000-030
Related Certifications:IBM Tivoli Service Management Suite
IBM Tivoli Monitoring V6.x
IBM Tivoli Service Automation Manager V7.2 Implementation
Exam Format:Multiple Choice Questions (MCQ)
Available Languages:English
Real Exam Qty:Around 60-80 (varies by version)
Exam Duration:90-120
Recommended Training:IBM Tivoli Service Management training courses
Exam Registration:IBM Certification Portal
Sample Questions:IBM 000-030 Sample Questions
Exam Way:Typically proctored computer-based exam (Pearson VUE or IBM certification partner depending on region)
Pre Condition:Basic knowledge of IT Service Management (ITSM) and IBM Tivoli product suite recommended.
Official Syllabus URL:https://www.ibm.com

IBM 000-030 Exam Syllabus Topics:

SectionObjectives
Integration and Data Management- Integration with Tivoli products and external systems
- Data synchronization and reporting
Workflow and Process Design- Request workflow customization
- Automation scripts and process automation
Service Request Management Overview- IBM Tivoli Service Request Manager architecture
- ITSM concepts and Service Request lifecycle
System Installation and Configuration- Installation prerequisites and environment setup
- Core configuration components
Security and Administration- System administration and troubleshooting
- User roles and access control

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