IBM Case Manager V5.1 - 000-586 Exam Practice Test

Question 1

A solution designer builds a solution and uses the split case functionality. After the solution is deployed, the solution designer is asked to generate a list of all cases that were split along with the cases related to the split case. Which API would be used to generate such a list?

A. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine

B. Process Engine Java API

C. IBM Case Manager REST API (CASEREST)

D. CE_Operations

Correct Answer: C

Question 2

Which two statements are correct about a target object store? (Choose two.)

A. It is used by business analysts to modify a solution design that has been deployed.

B. It is used to organize and manage the solution packages and artifacts.

C. It contains the run-time cases objects when users create cases.

D. It must be associated with its own Process Engine connection point.

E. It cannot have more than one target object store in production.

Correct Answer: C,D

Question 3

Cognos Real Time Monitor (RTM) is used to display what type of information?

A. Information about cases and tasks currently in process.

B. Information about what case outcomes were achieved.

C. A report detailing how many cases were processed over the past two years.

D. Information about how to design your case.

Correct Answer: A

Question 4

A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and a "Pages" folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?

A. Workflow Collection File

B. PE Configuration File

C. Workflow Definition File

D. Solution Definition File

Correct Answer: B

Question 5

Where does IBM FileNet Case Analyzer read data from?

A. Both Process Engine and Content Engine event logs.

B. Content Engine event logs only.

C. Both Case Analyzer OLAP database and Content Engine event logs.

D. Process Engine event logs only.

Correct Answer: A

Question 6

How can you implement an IBM BPM automated task?

A. Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process via a custom class in IBM BPM.

B. Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process.

C. Create a task with a system step in Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process.

D. Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process, and configure the Case Manager REST API endpoint in IBM BPM.

Correct Answer: B

Question 7

IBM Case Manager is best suited for which type of process?

A. A formal process where each step and business goal is fully controlled by the system.

B. An informal process which is modeled and partially tracked by the system.

C. An informal process which is not modeled and cannot be easily tracked by the system.

D. A combination of formal and informal processes where a balance of control and flexibility is achieved.

Correct Answer: D

Question 8

What is the key difference between case management and business process management?

A. In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process.

B. The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem.

C. Cases may not always involve human participation, while a business process solution always require human interaction.

D. Cases tend to be predictable and rely on system control or business rule based control flow.

Correct Answer: A

Question 9

Before a case property can be exposed to the Case Analyzer, what Content Engine events must be audited?

A. Creation Event, Deletion Event, Checkin Event

B. Change State Event, Creation Event, Delete Event

C. Change State Event, File Event, Update Event

D. Creation Event, Deletion Event, Update Event

Correct Answer: D

Question 10

When designing a task, what is the purpose for creating a system step?

A. To configure within Case Builder the ability to call a Web Service Step.

B. To configure within Process Designer the ability for a custom UI Step.

C. To configure within Process Designer the ability to call a CE_Operation Step.

D. To configure within Case Builder the ability to call a CE_Operation Step.

Correct Answer: C

IBM Case Manager V5.1 - 000-586 Exam Practice Test

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