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Updated: Sep 11, 2026

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Avaya 132-S-911.3 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Specialist IP Telephony Implement and Support Elective Exam
Exam Number:132-S-911-3
Related Certifications:Avaya Certified Implementation Specialist
Avaya Aura Communication Manager
Available Languages:English
Sample Questions:Avaya 132-S-911.3 Sample Questions
Exam Way:Not officially specified (typically computer-based exam via authorized testing centers or online proctoring depending on region and era)
Pre Condition:Basic knowledge of IP networking and telephony concepts is recommended.

Avaya 132-S-911.3 Exam Syllabus Topics:

SectionObjectives
IP Telephony Fundamentals- Signaling protocols
  • 1. SIP fundamentals
    • 2. H.323 overview
      - VoIP concepts and architecture
      • 1. IP telephony components overview
        • 2. Packet voice fundamentals
          Avaya Platform Overview- Avaya Aura architecture
          • 1. Core components overview
            • 2. Session Manager role
              Maintenance and Troubleshooting- Fault isolation
              • 1. Network-related issues in VoIP
                • 2. Call failure troubleshooting
                  - System monitoring
                  • 1. Log analysis basics
                    • 2. Performance monitoring tools
                      Call Control and Routing- PBX integration
                      • 1. PSTN connectivity basics
                        • 2. Trunk configuration concepts
                          - Call flow management
                          • 1. Inbound and outbound routing
                            • 2. Class of service concepts
                              Avaya IP Telephony Implementation- System configuration
                              • 1. Dial plan setup concepts
                                • 2. Call routing configuration basics
                                  - Endpoint configuration
                                  • 1. IP phone provisioning
                                    • 2. User and extension assignment

                                      Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:

                                      Question #1

                                      From the Command Line Interface (CLI) of an Avaya S87xx Server, which command verifies that the memory in both servers has been refreshed?

                                      • A. server
                                      • B. sh server mem
                                      • C. list server
                                      • D. stat server
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #2

                                      Click the Exhibit button.

                                      A customer calls in and reports problems with VoIP voice quality. During your troubleshooting, you perform a traceroute from the server to one of the IP phones. Given the traceroute in the exhibit, what is the most likely problem in this network?

                                      • A. Spanning Tree problems causing the network not to converge
                                      • B. too much delay on the last trace route
                                      • C. a layer 3 (routing) loop on the 198.152.12.x segment
                                      • D. a layer 2 (switch) loop on the 198.152.12.x segment
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #3

                                      Which statement is true about using a 46xx series IP endpoint to show packet loss, delay and jitter?

                                      • A. You have to use a sniffer trace at the 46xx series endpoint.
                                      • B. If this feature is not disabled, you make a call, go to options, then Network Audio Quality at the 46xxx endpoint.
                                      • C. You cannot get this information at the 46xx series endpoint.
                                      • D. Packet loss, delay, congestion and jitter can be seen.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

                                      Question #4

                                      Which IP address, subnet mask, and gateway combination is valid?

                                      • A. 192.168.10.5 255.255.255.0 192.168.10.0
                                      • B. 192.168.10.5 255.255.255.0 192.168.11.254
                                      • C. 192.168.10.5 255.255.254.0 192.168.11.254
                                      • D. 192.168.10.5 255.255.255.128 192.168.10.254
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #5

                                      What are two functions of the Spanning Tree Protocol? (Choose two.)

                                      • A. provides a high degree of fault tolerance allowing for a network to automatically be reconfigured during certain network failures
                                      • B. provides the duplication of devices, services, or devices so that in the event of a failure the redundant duplicated one can take over
                                      • C. produces a tree call path that is particularly useful when used in conjunction with Advocate
                                      • D. produces a logical tree topology out of any arrangement of bridges
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,D  🗳️

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