Oracle Field Service 2022 Implementation Professional

Question 1

Which two statements are correct regarding the use of planned capacity management?

A. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.

B. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.

C. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.

D. Planned capacity can be set at the day level only for a given capacity area and it's organization units.

E. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.

Correct Answer: B,C

Question 2

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.
They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.
What additional settings are required in the route plan to meet the desired behavior?

A. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal".

B. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High".

C. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

D. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".

Correct Answer: A

Question 3

Your customer has technicians in the field and at times they need to move an activity to another technician using Collaboration.
How do you enable this functionality for your customer?

A. Enable the "Allow inventory move via chat" for the "Technician" User Type.

B. Enable the "Allow activity move from non-scheduled pool to scheduled one" for the "Technician" User Type.

C. Enable the 'Allow activity move via chat" for the "Technician" User Type.

D. Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.

Correct Answer: D

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Question 4

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

A. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.

B. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.

C. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.

D. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.

Correct Answer: C,D

Question 5

Which two Resource Type roles offer the ability for routing to assign activities?

A. Field Resource

B. Tool

C. Vehicle

D. Organization Unit

E. Bucket

Correct Answer: D,E

Question 6

Which two customer requirements are solved using work skills?

A. Activity assignments result in the least amount of travel time possible.

B. Activities that have building access restrictions are only routed to resources that have access to the building.

C. Activity assignments do not result in overtime.

D. Field resources are assigned certain activities based on the level of tenure they have at the company.

Correct Answer: B,C

Question 7

Which two statements are correct regarding String and Integer properties?

A. Both properties can contain alphanumeric characters and punctuation.

B. Both properties can contain Geolocation elements.

C. Both properties can include regular expressions.

D. Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.

E. Both properties are limited in terms of which entity types they can be associated with.

Correct Answer: A,C

Oracle Field Service 2022 Implementation Professional - 1z0-1003-22 Exam Practice Test

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