Avaya IP Office™ Platform Configuration and Maintenance Exam

Question 1

You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.
For which application is this normally used?

A. Web Services

B. Call Detail Records

C. Avaya Contact Recorder

D. One-X@ Portal

E. Voicemail Pro

Correct Answer: E

Question 2

What does "IMAP support" mean in the IP Office UMS service?

A. All messages are forwarded to a user e-mail account and deleted on their telephone.

B. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.

C. A user can receive voicemail messages only using MS Outlook.

D. A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes programs running on their PC.

E. A user can see/listen to voicemail messages via Web browser.

Correct Answer: C

Question 3

Before attempting to connect an IP Office to a one-X@ Portal server, what must be checked?

A. User Rights

B. Hunt Group Settings

C. Security Settings

D. Time Profiles

Correct Answer: A

Question 4

The IP Office can monitor the QoS between Avaya IP Phones and from IP Phone to IP Office.
Which two actions must complete to see QoS results? (Choose two.)

A. "Enable Metric" must be selected in the Line form.

B. Use DebugView to see latency, jitter and delay.

C. Use Monitor to capture phone-call data, with filters on quality and protocol.

D. "Enable RTCP Monitoring" must be checked.

E. Look at lines or extensions in SSA.

Correct Answer: B,D

Question 5

A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are buying a remote company with 400 users. They want to support all the IP Office features for everyone.
To maintain Avaya support, what must be added to their server Edition?

A. Advanced Edition

B. Application Server

C. IP Office 500V2

D. VCM licenses

Correct Answer: D

Question 6

Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

A. External File Management in the System Status Application

B. Voice Wizard in the Manager Application

C. Embedded Monitoring Management

D. Embedded File Management in the Manager Application

Correct Answer: D

Avaya IP Office™ Platform Configuration and Maintenance - 3002 Exam Practice Test

Latest Update

Useful Links

Contact Us