Avaya Aura Messaging Implementation and Maintenance Exam

Question 1

A user with an Avaya Aura Messaging mailbox on a Zimbra server does not receive voice mails deliver to the Zimbra mailbox even though the user's colleagues have been leaving messages. Other users with Zimbra mailboxes are receiving their voice mails. The other users who are receiving their voicemails are on a different Zimbra mailbox server even though the Zimbra LDAP server is the same for all users.
What is the first step you would use to diagnose the problem?

A. Re-administer the Zimbra server.

B. Check the SMTP Connection diagnostic from the Messaging SMI.

C. Check the active alarm log.

D. Send an email message to the user's Zimbra e-mail address.

Correct Answer: B

Question 2

A manager claims that mailbox 5608 is dormant and has not being used for more than 30 days. Where would you verify this information?

A. the User Activity log

B. the Uninitialized Mailboxes report

C. the Users and Uninitialized Mailboxes reports

D. the application server

Correct Answer: A

Question 3

Which types of servers can be used for storing messages addressed to users in Avaya Aura Messaging Rls.6.1?

A. Avaya Message Store, Microsoft Exchange or Lotus Zimbra

B. Avaya Message Storage or Microsoft Exchange

C. Avaya Message Storage only

D. Avaya Message Store, Microsoft Exchange or Lotus Domino

Correct Answer: A

Question 4

How versatile is Avaya Aura Messaging Release 6.1 regarding where voice messages are stored?

A. Users can only have voice messages stored In the Avaya Message Store.

B. An administrator can select a storage destination for the system(either Avaya Message Store, Exchange, or Zimbra)and all users will then have to use that storage destination.

C. A user can have voice messages stored in multiple storage destinations (Avaya Message store exchange,zimbraat the same time.

D. A user can have voice messages stored in either the Avaya Message Store or in one of the external storage destinations (Exchange or Zimbra) configured by the administrator.

Correct Answer: D

Question 5

A technician is asked to create a new caller application for a company using Aura Messaging 6.x. The technician could not get the Caller Application Editor to work on a laptop that runs 32-bit Windows Vista.
How would you resolve this issue?

A. The technician needs to install the Microsoft .NET Framework 3.0 SP1, MMC 3.1.

B. Caller Application Editor does support Window Vista; the technician needs to upgrade to Windows7 inaddition to downloading the appropriate .NET framework and Microsoft Management Console

C. The technician needs to install the Microsoft .NET Framework 3.5 SP1 and MMC 3.0.

D. The technician needs to install the Microsoft .NET Framework 3.0 SP1, Microsoft Management Console (MMC) 3.0.

Correct Answer: C

Question 6

You are working with a customer to plan their deployment of Avaya Aura Messaging. They inquire the Telephone User Interface (1UI) choices available.
Which option(s) do they have available to them?

A. Audix, Aria, and Serenade

B. Audix only

C. Aria only

D. Audix and Aria only

Correct Answer: D

Question 7

You are preparing to migrate a customer's legacy voice mail system and are about to install system software onto an Avaya Aura Messaging server. In gathering the required customer data, you realize some information is missing.
Which forms or data are required before proceeding?

A. An Avaya EPW (Electronic Planning Worksheet) shouldbe completed for the new Avaya A Messaging server and for the existing legacy voice mail system.

B. You should have a customer provided installation data disk for the legacy voice mail system.

C. An Avaya DCT (Data Collection Tool) file should he generated and configured for the new Aura Messaging Server.

D. You should have the completed planning forms/installation worksheets for System Platform Avaya Aura Messaging.

Correct Answer: D

Avaya Aura Messaging Implementation and Maintenance - 3203 Exam Practice Test

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