Avaya Aura® Contact Center Solution Design - 33810X Exam Practice Test
Question 1
The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?
Correct Answer: A
Question 2
Refer to the exhibit.
AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?
AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?
Correct Answer: A
Question 3
When upgrading existing AACC Systems, which Avaya Engagement AACC package is available?
Correct Answer: A
Question 4
A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze®, which solution would Avaya offer with AACC?
Correct Answer: C
Question 5
The SIP-enabled AACC Communication Control Toolkit integrates the agents and supervisors within the SIP environment to offer features.
Which application programming interface type is used to publish the CCT functions?
Which application programming interface type is used to publish the CCT functions?
Correct Answer: D
