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Updated: Jun 02, 2026
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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:
1. Avaya Aura® and Call Center Elite together help reduce the total cost of ownership (TCO) with centralization and consolidation.
Avaya's open architecture provides feature and investment options for any enterprise, and customers can choose from which two options? (Choose two.)
A) Cloud Storage Box
B) Managed Private or Hybrid Networks
C) Subscription-based payments
D) Cloud Contact Center with AACC
2. The Cloud Operations team is dedicated to Avaya OneCloud™ ReadyNow, and handles the service performance MACDs, reporting, billing, ordering, etc., as Avaya grows the Avaya OneCloud"" ReadyNow global presence.
This team delivers best-in-class ITIL Customer Service aligned with the standard configurations enabled via which offer?
A) Virtual Private Clouds
B) Contact Center Bundles
C) Proof of Concept
D) Ready Now Solutions
3. With the pre-built Virtual Private Clouds (VPCs) of Avaya OneCloud™ ReadyNow, Avaya is providing a robust foundation for enterprise cloud deployments. Each VPC Is built as a dedicated software image of Avaya's market leading Contact Center solutions.
What Is the default VPC hardware and software configuration?
A) Dedicated hardware and dedicated software
B) Dedicated hardware and shared software
C) Shared hardware and shared software
D) Shared hardware and dedicated software
4. An Elite Multichannel (EMC) Release 6.6 Server enhancement is support for Real-time reporting for how many agents with unicast?
A) 600
B) 500
C) 700
D) 800
5. A customer wants to avoid large upfront capital expenses for software licenses with capacities that may or may not be needed.
Which Avaya OneCloud™ ReadyNow offer is the foundation of a rate card model that includes hardware, software usage, installation, operation, and maintenance as a monthly recurring charge?
A) Virtual Private Clouds
B) Contact Center Bundles
C) Proof of Concept
D) Ready Now Solutions
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
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