Avaya Midsize Solution Design Exam - 37820X Exam Practice Test

Question 1

What are two reasons to use Voicemail Pro for recording? (Choose two.)

A. It provides reporting such as how many times a call was put on hold.

B. It offers live monitoring of voice and screens.

C. Each Avaya Contact Center Select voice agent license includes a recording license.

D. No additional licensing is needed to allow any user call recording via a button.

Correct Answer: B,D

Question 2

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A. Avaya one-X Communicator for Windows

B. Avaya one-X Communicator for Mac

C. Avaya Communicator for IOS

D. Avaya Communicator for Windows

Correct Answer: B

Question 3

Refer to the Scenario: IT-FAC.

For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?

A. 15 Standard licenses and 15 Standard HA licenses

B. 30 Standard licenses; since you need to duplicate the Standard licenses for HA

C. 15 Standard licenses; since HA Is included with the Standard license

D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses

Correct Answer: C

Question 4

With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

A. Business

B. Plus

C. Platinum

D. Basic

Correct Answer: D

Question 5

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

A. It must use a corded handset.

B. It includes traditional dial pad.

C. It does not Include a camera.

D. It does not have a touch screen.

Correct Answer: B

Question 6

Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A. Employees are requesting company provided mobile devices.

B. More tech savvy workers are working in the midsize segment.

C. Employees want access to tools to be more self-sufficient.

D. The number of users outside of the office is increasing.

Correct Answer: B

Question 7

In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

A. Avaya IX Workplace Client

B. Vantage Connect Client

C. Avaya Equinox Attendant

D. IP Office Web Client

Correct Answer: A,C

Avaya Midsize Solution Design - 37820X Exam Practice Test

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