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Updated: Sep 01, 2026
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Avaya 7004-1 Exam Overview:
| Certification Vendor: | AVAYA |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004-1 |
| Exam Format: | Multiple Answer, Multiple Choice |
| Exam Price: | Varies by country/region (USD pricing not officially published) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed by Avaya |
| Real Exam Qty: | 66 |
| Related Certifications: | Avaya Communication Server 1000 for Avaya Aura Specialist |
| Certificate Validity Period: | Retired |
| Sample Questions: | Avaya 7004-1 Sample Questions |
| Exam Way: | Delivered through Avaya authorized testing providers at proctored testing centers; this exam has since been retired. |
| Pre Condition: | No formal prerequisite exam publicly required; experience with Avaya Communication Server 1000 and Avaya Aura environments is recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking and Routing | - Network configuration
|
| Topic 2: System Upgrades and High Availability | - Upgrade and resiliency features
|
| Topic 3: Communication Server 1000 Architecture and Maintenance | - Communication Server 1000 platform architecture
|
| Topic 4: System Administration and Configuration | - Configuration management
|
| Topic 5: Maintenance and Troubleshooting | - Fault diagnosis and recovery
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Question 1
To enabled and configured SIP on a Communication Server 1000 system, which software component on the IP Telephone Node must you enabled first using Element Manger?
A. Terminal Proxy Server (TPS)
B. SIPGateway
C. SIP Proxy
D. Media Gateway
Question 2
When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?
A. Dialing Configuration Details for Flexible Dial Plan link
B. Numbering Zones link
C. Bandwidth Zones link
D. Dialing Configuration Details link
Question 3
You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
A. Optimal Route (OPRT)
B. Maximum number of route lists (MXRL)
C. Routing Control (PTCL)
D. Minimum number of route lists (MNRL)
Question 4
Click the Exhibit button. %
You are asked to review the existing trunk information for your customer.
According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?
A. Recorder Announcement
B. Direct Inward Dial
C. Central Office Trunk
D. Virtual Trunk
Question 5
Click the Exhibit button.
Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?
A. 9
B. 31
C. 8
D. 6
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: C |
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