Cisco Applying Cisco Specialized Business Value Analysis Skills - 820-424 Exam Practice Test

A. Establishing a common language and understanding between different teams and departments

B. Allowing departments to think more holistically about their business B Focusing on product benefits rather than product features

C. Explaining why Cisco is better than alternative vendors

A. Customer commitment to move forward

B. Selections identified for configuring components

C. The company was able to retire old equipment earlier than expected.

D. Agreement on basics of solutions

A. Representatives of each stakeholder group

B. Solution architects only

C. Business decision makers only

D. Business decision makers and solution architects

A. A view of the business from the perspective of a particular strategy.

B. An analysis of the organization's value chain.

C. A description for a business process leading to a specified outcome.

D. An organization's capacity to successfully perform a business activity.

A. You should allocate your project efforts so you can promote the highest number of solution features in a recommendation to the customer.

B. You should prioritize those capabilities for which Cisco has the biggest competitive advantage over other IT firms.

C. You should ask the customer's IT leader to identify which capabilities they need more details about in order to plan installation activities.

D. You should focus your time and the customer's attention on a few capabilities that make a strong impact.

A. You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer.

B. Value chain analysis is the preferred method to assess customer sensitivity to price increases.

C. Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.

D. TOGAF ADM is a standard framework to assess IT quality and productivity.

A. customer segments

B. primary activities

C. customer relationships

D. value propositions

A. Making technology more relevant to the needs of the business

B. Greater agility to support changing business requirements

C. Reduced total cost of ownership

D. Greater use of managed services

E. Increased service automation

A. Provides a way of measuring total cost of ownership

B. Mitigates project risk

C. Specifies a measurable target that must be achieved

D. Specifies a factor that determines project success

A. accountability

B. life-cycle management

C. business value

D. solution portability