Apple Macintosh Service - 9L0-006 Exam Practice Test

Question 1
A customer states that he cannot open an AppleWorks file. What is the most productive question to ask him FIRST?

Correct Answer: A
Question 2
A useful tool to have when servicing an Apple portable computer is _____ tape.

Correct Answer: D
Question 3
When removing or replacing the heat sink or processor on the Mac Pro (8x), what is the maximum acceptable amount of time for the heat sink to be separated from the processor?

Correct Answer: B
Question 4
A MacBook Pro powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?

Correct Answer: A
Question 5
Which of the following is ALMOST CERTAINLY a software-related problem?

Correct Answer: D
Question 6
When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook?

Correct Answer: D
Question 7
A customer setting up a small business with a wireless network wants to ensure that both the PC's running older hardware, and the Macs have secure access to the wireless network using encryption. What security feature on the AirPort Extreme (802.11n) Base
Station would provide that encryption?

Correct Answer: A
Question 8
In order to read ANY of the diagnostic LEDs in a Mac Pro, you must press the DIAG_LED button on the logic board.

Correct Answer: B
Question 9
A power adapter originally supplied with a MacBook can charge a MacBook Pro's main battery while it is powered on.

Correct Answer: B
Question 10
Which of the following is NOT a valid power saving technique in recent Macintosh computers?

Correct Answer: C