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Updated: Sep 02, 2026
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ISEB BH0-013 Exam Overview:
| Certification Vendor: | BCS / ISEB |
|---|---|
| Exam Name: | BCS / ISEB Foundation Certificate in Business Analysis |
| Exam Number: | BH0-013 |
| Related Certifications: | BCS Practitioner Certificate in Business Analysis BCS International Diploma in Business Analysis |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple-choice questions, Closed-book |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | Lifetime / No expiration |
| Passing Score: | 65% (26 out of 40) |
| Available Languages: | English |
| Exam Price: | £200 (~$260 USD) UK; varies by region |
| Recommended Training: | Approved Training Providers BCS Official Study Guide |
| Exam Registration: | BCS Official Registration Pearson VUE Booking |
| Sample Questions: | ISEB BH0-013 Sample Questions |
| Exam Way: | Computer-based test (CBT) at Pearson VUE centres or online remote proctored |
| Pre Condition: | No formal prerequisites; open to all candidates |
| Official Syllabus URL: | https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/ |
ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Stakeholder Analysis and Management | 12.5% | - Identifying stakeholders - Power/Interest grid and RACI matrix - Managing stakeholder communication |
| Topic 2: Investigating the Business Situation | 15% | - Document analysis, scenarios, prototyping - Recording and documenting findings - Interviewing, workshops, observation |
| Topic 3: Requirements Engineering | 17.5% | - Requirements validation and management - Requirements elicitation, classification, documentation - Use cases and data models |
| Topic 4: The Strategic Context | 12.5% | - Internal environment analysis (VMOST, SWOT) - Business Analysis Service Framework - External environment analysis (PESTLE) |
| Topic 5: Making a Business Case | 15% | - Cost-benefit analysis - Feasibility assessment - Developing and presenting the business case |
| Topic 6: Business Process Modelling | 15% | - Value chain analysis - Process hierarchy and models - Improving business processes |
| Topic 7: The Business Analysis Role | 12.5% | - Business Analysis process model - Business Analysis competencies - Scope and responsibilities of a Business Analyst |
ISEB Foundation Certificate in Business Analysis Sample Questions:
Question 1
Which of the following models shows the driving and resisting forces of change?
A. Learning cycle.
B. Power/impact grid.
C. Force field analysis.
D. Five forces model.
Question 2
An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?
A. As a one-to-one between Department and Employee.
B. As a many-to-many between Department and Employee.
C. As a one-to-many between Department and Employee.
D. As (8..100) at the Department end of the relationship.
Question 3
Which of the following investigation techniques is MOST appropriate for collecting quantitative information?
A. Workshops.
B. Activity sampling.
C. Interviewing.
D. Prototyping.
Question 4
What is the model of a current business process often called?
A. The IS-IT model.
B. The n-IS model.
C. The AS-IF model.
D. The AS-IS model.
Question 5
An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security. What is the avoided cost in his proposal?
A. $8 million.
B. $4 million.
C. $6 million.
D. $2 million.
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: D |
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