IBM Sterling Order Management V9.2, Solution Design

Question 1

Which of the following Sterling Call Center business requirements CANNOT be implemented using the out of the box application?

A. Schedule appointments for delivery items.

B. Monitor orders for FTC compliance.

C. Retrieve a WebSphere Commerce shopping cart from the Sterling Call Center.

D. Initiate returns and refunds to customers immediately, if required.

Correct Answer: C

Question 2

In the current Sterling Selling and Fulfillment implementation, some agent servers are configured with high threading levels expecting a high traffic volume. However, the traffic volume is lower than anticipated. What will be the effect of this on the agent servers and the system?

A. Better performance on agent servers as there is low traffic.

B. Valuable system resources are consumed by idle threads.

C. The throughput will be higher as the threading level is high.

D. There will be no effect on the system as there is low traffic.

Correct Answer: B

Question 3

Today is October 2 (2-Oct in the image).
The current supply and demand for open order demand type is shown in the following image:

---
Example is in the context of a single Node
Processing Time for the item is 2 days
LeadTime is 6 days
Assume out of box inventory rules (ATP rules and inventory considerations). Based on calling getATP or find Inventory, what is the Availability picture for 2-Oct when looking for open order demand type?

A. 12

B. 13

C. 20

D. 11

Correct Answer: D

Question 4

In a current implementation of Sterling Selling and Fulfillment Suite, a custom entity is created with search, list and detail views. The detail view has four inner panels and there is no anchor page specified for the layout of these panels. What will be the effect of this when a user navigates to the detail view?

A. All the four inner panels will be displayed vertically one below another.

B. Only the inner panel with the highest sequence number is displayed.

C. An error message is displayed "Application Error, No layout details found".

D. All the four inner panels will be displayed horizontally one after another.

E. Only the inner panel with the lowest sequence number is displayed.

Correct Answer: A

Question 5

There are four nodes defined in Sterling Order Management, with the following distances from the ship-to address within a Distribution Group: Node1 - 30 miles Node2 - 40 miles Node3 - 60 miles Node4 - 75 miles All these have the resource capacity to deliver and install a product. While sourcing the order, the business wants the application to first consider the nodes within a 60 mile radius. If no resource capacity is found, it should then consider all the nodes in the Distribution Group regardless of the distance. How can this requirement be configured in the Sterling Distributed Order Management system?

A. Configure a sequence of sourcing rules based on the radius; the system will expand only those nodes in the Distribution Group whose distancefrom the ship-to location is within the set radius.

B. Configure sourcing rule based on expand to the next sourcing sequence to minimize number of shipments.

C. Configure sourcing rule based on shipping and delivery inventory window, and specify the radius on the order line.

D. Configure a scheduling rule to optimize the sourcing path based on the distance.

Correct Answer: A

Question 6

A business wishes to populate additional information on items for which there is no corresponding field in yfs_item. This can be achieved in two ways: 1.by extending yfs_item table, or 2.by populating the additional information as attribute name and value pairs on the item. Which use case will result in the selection of option 1?

A. The new information is required as a Filter attribute on a UI.

B. The new information needs to be used to configure and determine pricing and entitlement rules.

C. The new information needs to be searchable using searchCatalogIndex API.

D. The new information needs to be searched extensively using getItemList and related APIs.

Correct Answer: D

IBM Sterling Order Management V9.2, Solution Design - C2050-241 Exam Practice Test

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