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Updated: Aug 31, 2026
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IBM C8010-475 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Tealeaf Customer Experience Management V9.0 Implementation |
| Exam Number: | C8010-475 |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Response, Scenario-Based, Multiple Choice |
| Exam Price: | USD 200 |
| Related Certifications: | IBM Tealeaf Customer Experience Management V8.7 Business Analysis |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Recommended Training: | IBM Tealeaf V9.0 Implementation Training IBM Official Product Documentation |
| Exam Registration: | Pearson VUE Registration IBM Certification Portal |
| Exam Way: | Onsite at authorized Pearson VUE testing centers or online proctored exam |
| Pre Condition: | No formal prerequisites; hands-on experience with IBM Tealeaf and web analytics concepts is highly recommended |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/C8010-475 |
IBM C8010-475 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Capture and Processing | 15% | - Understand data capture mechanisms - Manage privacy and data masking - Configure event definitions and sessionization |
| Configuration and Administration | 25% | - Set up user access and permissions - Integrate with web servers and applications - Manage data retention and storage - Configure capture and replay functionality |
| Troubleshooting and Maintenance | 15% | - Apply updates and patches - Monitor system health and performance - Diagnose common installation and runtime issues - Backup and recovery procedures |
| Installation and Deployment | 25% | - Pre-installation preparation and planning - Distributed deployment considerations - Install Tealeaf core services - Post-installation verification and configuration |
| Tealeaf Architecture and Components | 20% | - Understand Tealeaf system architecture - Identify core components and their functions - Hardware and software requirements |
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