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Updated: Aug 31, 2026
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IBM C9020-561 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Midrange Storage Technical Support V5 |
| Exam Number: | C9020-561 |
| Passing Score: | 62% |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 64 |
| Certificate Validity Period: | Withdrawn Oct 31, 2017; Credential expired May 31, 2019 |
| Available Languages: | Japanese, English |
| Exam Price: | Approx. $200 USD |
| Exam Format: | Scenario-based, Drag-and-drop, Multiple-choice |
| Recommended Training: | IBM Training & Skills |
| Exam Registration: | Pearson VUE Registration |
| Exam Way: | Pearson VUE test center or online proctored exam (before withdrawal) |
| Pre Condition: | Recommended: 12 months general storage experience, 6 months IBM midrange storage pre-sales experience |
| Official Syllabus URL: | https://www.ibm.com/training/certification/ibm-certified-specialist-midrange-storage-technical-support-v5-23003205 |
IBM C9020-561 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Environment and Plans | 28% | - Gather customer business and technical requirements - Assess existing infrastructure and environment - Map requirements to solution capabilities |
| Tools and Resources | 19% | - SSIC, STAT, TCOnow! and sizing tools - eConfig, Capacity Magic, Disk Magic, Comprestimator - PartnerWorld, Techline and COMP database |
| Product Information and Solutions | 44% | - DCS3700, DCS3860 and midrange tape libraries - IBM Storwize family (V3700, V5000, V7000, V7000 Unified) - ProtecTIER, LTO technology and SDS concepts - IBM FlashSystem and hybrid flash storage - SAN switches and storage networking - IBM Spectrum software suite (Virtualize, Control, Protect, Accelerate) |
| Hybrid Cloud and Analytics Concepts | 9% | - Storage for cloud and hybrid cloud environments - Integration with analytics workloads - VersaStack and converged infrastructure |
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