ISTQB Certified Tester-Foundation Level - Usability Testing

Question 1

What is good accessibility?

A. Good usability of a software product on all devices (smart phone, computer, etc.)

B. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility

C. Good usability regardless of disturbances like bright sunlight, noise or wind

D. Good usability of a software product by people with limited knowledge of the software

Correct Answer: B

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Question 2

During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A. Usability problem

B. Positive finding

C. Functional problem

D. Good idea

Correct Answer: D

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Question 3

You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A. Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!

B. Put the first phone you find in your shopping cart!

C. Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".

D. Which mobile operating system do you prefer?

Correct Answer: A

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Question 4

Which of the following is a key activity in a usability test session?

A. Talk to the participant during the completion of a task

B. Moderate the usability test

C. Test the set up and modify the test script if needed

D. Extract usability findings and recommendations

Correct Answer: B

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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing - CTFL-UT Exam Practice Test

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