Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)

Question 1

Which is NOT a feature of a GVP In-Front of switch configuration?

A. Transfer caller entered data

B. Whisper to Agent

C. Operator Hang up detect

D. Treating missing DNIS

Correct Answer: D

Question 2

Which of the following statements pertaining to GVP 8 and Resource Manager is NOT
true?

A. All the SIP Resources used within a GVP 8 solution are managed by Resource Manager

B. Reporting Server is a resource type

C. A Gateway is a resource type

D. MCP is a resource type

E. Resource Manager monitors the health of each resource.

F. Resource Manager allows the operator to configure usage limits of each resource.

Correct Answer: B

Question 3

In GVP 8.1.2, you can set and change logging levels using which of the following?

A. Genesys Administrator

B. All of the Above

C. Configuration Manager

D. Solution Control Interface

Correct Answer: B

Question 4

Prior to installing the VCS software, which of the following must be installed on the computer that
hosts the VCS?

A. Voice Application Reporter

B. IVR Server

C. SIP Switch

D. Dialogic software

Correct Answer: D

Question 5

By default, how long are GVP log files kept on disk?

A. 10 days

B. 1 day

C. 1 week

D. As long as disk space permits

Correct Answer: C

Question 6

When Nuance/Speechworks OSR is installed, the variable SWIrunAsClient's value determines if
OSR client runs on a separate host than the server. That value is set __________.

A. Automatically, in Speechworks.cfg

B. Manually, in Speechworks.cfg

C. Manually, as an Environment variable

D. Conditionally, as an Environment variable

Correct Answer: A

Question 7

Refer to the PopGateway log entry. What event has occurred?

A. The configured IVR Profile was provisioned with ASR Enabled in EMPS.

B. The configured IVR Profile was not provisioned with ASR Enabled in EMPS.

C. The configured IVR Profile was not provisioned with TTS Enabled in EMPS.

D. The configured IVR Profile was provisioned with TTS Enabled in EMPS.

Correct Answer: B

Question 8

The default log level in VCS and/or IPCS is __________.

A. Warning

B. Error

C. Information

D. Debug

Correct Answer: A

Question 9

With an In-Front of the Switch implementation using Genesys Framework, what type of configuration with T-Server is required in Configuration Manager?

A. IVR Server connects to "Virtual" T-Server and connects to Real Switch over CTI link

B. A T-Server configuration is not required

C. IVR Server connects to "Real T-Server", such as Alcatel T-Server, and connects to real Switch over CTI link.

D. IVR Server connects to "Virtual" T-Server which then connects to Virtual Switch

Correct Answer: D

Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) - GE0-803 Exam Practice Test

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