HP LaserJet Solutions - HP2-B25 Exam Practice Test

Question 1

The engine test button is a part of which electronic component in the electrographic printer?

A. HVPS

B. DC Controller

C. LVPS

D. Formatter PCA

Correct Answer: B

Question 2

Customer reports that his printer has been jamming repeatedly. While you are onsite, you are unable to duplicate the problem. What is the best way to determine the cause of the jam?

A. print an Exceptions sheet

B. print a Supplies Status page

C. print an Event log

D. print a Configuration page

Correct Answer: C

Question 3

A customer needs assistance performing printer roller maintenance. What should you do?

A. Consult the User Guide for the specific procedure for each type of device and guide the customer through the procedure

B. Consult the Quick Reference Topic Library available at the end of the Roller Maintenance Fundamentals course.

C. Ask the customer to complete the steps in the Show Me demonstration of the Paper Jam Fundamental course.

D. Schedule a service technician to help the customer if the customer is unsure of how properly perform the procedure

Correct Answer: A

Question 4

What is one purpose of the DC Controller?

A. routes electrical signals in the printer

B. supplies power directly to the charge roller

C. provides power to the control panel

D. rasterizes the incoming print job

Correct Answer: B

Question 5

In comparing Vector graphics to Raster graphics, which statements describe Vector graphics? Select THREE.

A. can be scaled without sacrificing quality

B. resolution is fixed regardless of the capacity of the output device

C. treats lines, arcs and circles as individual objects

D. results in relatively large files

E. used in CAD software

F. difficult to resize

Correct Answer: A,C,E

Question 6

What is an operating system?

A. the interface between the printer and a printer driver

B. the interface between the printing application and the printer driver

C. the interface between a computer user and the computer's applications

D. the software that controls device functions and configuration options

Correct Answer: D

Question 7

What is the function of the Engine Test or Test Print button?

A. to bypass the formatter and test the print engine

B. to verify that the entire printer is operating correctly

C. to verify communication between the PC and the printer

D. to verify communication between the formatter and the DC Engine controller

Correct Answer: D

Question 8

Which roller is utilized specifically during the fusing process?

A. registration roller

B. pressure roller

C. pickup roller

D. transfer roller

Correct Answer: B

Question 9

Scanner assembly is a part of which process?

A. Transferring

B. writing

C. Conditioning

D. developing

Correct Answer: B

Question 10

Certpaper.com has a LaserJet 1010 printer which is working fine with a standalone Windows 2000 Professional system connected to a USB port. The customer has a requirement to print an important job from a standalone system having a Windows NT 4.0 System. The customer is unable to find the drivers for Windows NT 4.0, and notices that the Windows NT 4.0 system is unable to detect the printer. What should you advise the customer regarding the issue?

A. Windows NT4.0 does not support USB.

B. The customer needs to install the drivers from the HPdrivers website first, and then connect the printer.

C. The USB Port of the printer is not compatible with the PC USB port.

D. The USB port on the Windows NT 4.0 system is faulty.

Correct Answer: A

HP LaserJet Solutions - HP2-B25 Exam Practice Test

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