HP Servicing HP Desktops , Workstations , and Notebooks - HP2-H08 Exam Practice Test

Question 1
Which tool should you use to set and change the Smart Card PIN on an HP notebook?

Correct Answer: D
Question 2
What should you do before installing a replacement part in an HP workstation?

Correct Answer: C
Question 3
Which element should be included in a report to HP?

Correct Answer: B
Question 4
A customer has performed a memory upgrade. After restarting the computer, the customer experiences a memory dump. What should you do first to resolve this?

Correct Answer: D
Question 5
Identify two BIOS security features introduced with the HP BIOS based on Unified Extensible Firmware Interface (UEFI). (Select two.)

Correct Answer: A,E
Question 6
Where can you enable the Trusted Platform Module (TPM) option?

Correct Answer: B
Question 7
After a customer has replaced a hard drive, how can they restore the PC or notebook to the factory-default configuration?

Correct Answer: A