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Updated: Aug 31, 2026

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HP HP2-H69 Exam Overview:

Certification Vendor:HP
Exam Name:Selling HP Device as a Service 2018
Exam Number:HP2-H69
Available Languages:English
Exam Format:Multiple Choice
Related Certifications:HP Sales Certified
Sample Questions:HP HP2-H69 Sample Questions
Exam Way:Proctored exam through HP Partner First Learning / certification program. Exam has been retired.
Pre Condition:No formal prerequisite identified.

HP HP2-H69 Exam Syllabus Topics:

SectionObjectives
Selling and Positioning HP DaaS- Sales Methodology
  • 1. Handling objections
  • 2. Value proposition development
  • 3. Solution positioning
  • 4. Competitive differentiation
Financial and Contractual Models- DaaS Consumption Models
  • 1. Operational expenditure benefits
  • 2. Procurement and financing options
  • 3. Subscription and contractual terms
HP Device as a Service Fundamentals- Device as a Service (DaaS) Overview
  • 1. HP DaaS positioning
  • 2. Business value of DaaS
  • 3. Market trends and customer challenges
Customer Discovery and Qualification- Identifying Customer Needs
  • 1. Workforce productivity requirements
  • 2. Business outcome discussions
  • 3. IT management challenges
HP DaaS Portfolio- HP DaaS Components
  • 1. Hardware offerings
  • 2. Support and deployment services
  • 3. Analytics and proactive management
  • 4. Lifecycle services
Partner and Service Delivery Ecosystem- HP and Partner Roles
  • 1. Account delivery management
  • 2. Service management responsibilities
  • 3. Channel engagement

HP Selling HP Device as a Service 2018 Sample Questions:

Question 1

In which three ways does HP DaaS enable channel partners to enhance their business? (Select three.)

A. builds revenue from loyalty
B. develops solution selling capabilities
C. improves customer service
D. increases margins
E. differentiates their business
F. provides access to high-impact marketing


Question 2

How many customer devices does HP DaaS Analytics and Proactive Management support?

A. It supports tens or hundreds of thousands of devices.
B. The supported number of devices depends on the number of data centers within the organization.
C. It supports up to 1000 devices.
D. The supported number of devices depends on the selected HP DaaS plan.


Question 3

In a conversation with a CTO, what would be the correct response to describe how devices provide analytics to the DaaS Analytics and Proactive Management service?

A. The HP DaaS service utilizes a lightweight software client app that is deployed to all registered devices, enabling them to provide analytics to HP DaaS.
B. Users with registered devices are required to call IT support to arrange a daily Remote Assistance session so that IT can collect device analytics.
C. A registered device must be connected to the corporate LAN to provide device analytics.
D. To provide device analytics, a lightweight software client app is installed on all registered mobile devices, while local domain policies are used for all registered desktops and laptops.


Question 4

What should the channel partners do during the onboarding process for Analytics and Proactive Management?

A. review the customer's analytic reports
B. secure a Report Admin account to access customer device analytics
C. alert HPFS on which flex-up devices need to be included
D. assess opportunities for the addition of their own value-added lifecycle services


Solutions:

Question 1
Answer: B,D,F
Question 2
Answer: C
Question 3
Answer: C
Question 4
Answer: C

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