Study with HP5-H10D Actual Test Questions
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Updated: Sep 03, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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HP HP5-H10D Exam Overview:
| Certification Vendor: | HP (Hewlett Packard) |
|---|---|
| Exam Name: | Delta - Selling HP PPS ServiceOne Services |
| Exam Number: | HP5-H10D |
| Real Exam Qty: | 60 |
| Related Certifications: | HP2-H33 Selling HP PPS ServiceOne Services HP5-H09D Delta - Selling HP Client Virtualization Solutions HP5-K05D Delta - Selling HP Enterprise Storage Solutions and Services |
| Exam Format: | Multiple Choice Questions |
| Sample Questions: | HP HP5-H10D Sample Questions |
| Exam Way: | Online web-based, non-proctored through HP/Pearson VUE portal :contentReference[oaicite:1]{index=1} |
| Pre Condition: | Typically requires partner or channel sales experience; delta exams assume prerequisite knowledge of base certification before accelerated delta path. (See HP Certification Guide for details) :contentReference[oaicite:0]{index=0} |
| Official Syllabus URL: | https://www.pearsonvue.com/us/en/hpi.html |
HP HP5-H10D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Overview of HP PPS ServiceOne Services | - ServiceOne Services delivery and implementation - ServiceOne Services portfolio and offerings - ServiceOne Services sales process and tools - ServiceOne Services operations and management - ServiceOne Services customer engagement and management |
HP Delta -Selling HP PPS ServiceOne Services Sample Questions:
Question 1
Which service corresponds to the following discovery question: "Have you lost productivity due to delayed
hardware repair?"
A. Travel Services
B. Maintenance Kit replacement for printers
C. HP Care Pack Services (next business day or same day)
D. Accidental Damage Protection
Question 2
Which service corresponds to the following discovery question:
"Do you meet the requirements of data protection regulations by physically controlling access to your
data?"
A. Tracking and Recovery Services
B. Asset Tagging
C. Installation
D. Defective Media Retention
Question 3
What is true about HP Custom Contractual Services?
A. HP Custom Contractual Services can provide special payment terms or conditions (leasing, penalties,
etc.).
B. HP Custom Contractual Services requires payment made as one up-front cost for a multi-years
engagement.
C. The HP Custom Contractual Services can only be defined as one Service Level Agreement.
D. HP Custom Contractual Services are linked to one hardware serial number.
Question 4
Which statement is true?
A. HP provides the exact same service experience in more than 80 countries worldwide.
B. More than 60% of customers rated the service provided by HP as excellent.
C. HP earned several recognitions for quality of support experience and excellence in operations.
D. No manufacturer can support HP devices better than HP.
Question 5
Which tool is recommended to find the right HP Care Pack Service for a specific product and check its
availability within a certain country?
A. HP Care Pack Central
B. HP Support Center
C. HP Attach Widget
D. HP MySalesGuide
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: A |
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