WGU Information Technology Management QGC1 - Information-Technology-Management Exam Practice Test

Question 1

Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?

A. Joint application development (JAD)

B. Loose coupling

C. Discovery prototyping

D. Rapid application development (RAD)

Correct Answer: C

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Question 2

Which process involves the use of monitoring tools to detect and respond to unauthorized access attempts in real time?

A. Log review

B. Intrusion detection

C. Access control

D. Penetration testing

Correct Answer: B

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Question 3

Which advantage does a storyboard provide in a rapid design challenge?

A. It can be used to finalize the product design.

B. It can quickly communicate a solution.

C. It requires extensive resources and time to create.

D. It allows for detailed coding and programming.

Correct Answer: B

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Question 4

What is the benefit of internet protocol (IP) telephony in unified communications?

A. It integrates voice and video.

B. It is compatible with chat and email.

C. It uses physical phone lines.

D. It has superior sound quality for all users.

Correct Answer: A

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Question 5

What is the function of the Internet Protocol (IP) in the Transmission Control Protocol (TCP)/Internet Protocol (IP) stack?

A. To provide a user interface for network applications

B. To encrypt data for secure transmission

C. To direct data packets between devices

D. To ensure data packets are delivered in order

Correct Answer: C

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Question 6

A team tests a prototype prior to meeting with a company's client and discovers the "My Account" menu is not working. The team revises the code and presents a functioning prototype to the client.
Which advantage of prototyping does this describe?

A. Blueprint of the entire project

B. Detailed instructions for development

C. Early detection of coding errors

D. Static example of the finished product

Correct Answer: C

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Question 7

What is the importance of the partners and suppliers dimension of the ITIL model?

A. The creation of value is solely beneficial to the customer.

B. The relationship with both suppliers and consumers must create value.

C. Staffing an organization fosters the creation of value.

D. Supplying data allows companies to make wise investments and assemble technology solutions.

Correct Answer: B

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Question 8

What are the responsibilities of the product owner in a Scrum project?

A. Prioritize requirements and manage the backlog

B. Monitor velocity metrics and ensure team compliance

C. Track task completion and update sprint burndown charts

D. Assist developers with blockers and code refactoring

Correct Answer: A

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Question 9

What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.

A. Report IT issues to the CIO as they arise and implement the ClO's solutions

B. Discover and review development in information technology

C. Recommend opportunities and actions to benefit the organization

D. Oversee hiring to enhance the implementation of future improvements

E. Recognize the possibility of budget overages before they occur

Correct Answer: B,C

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Question 10

What is the purpose of the Internet Use portion of the IT ethics policy?

A. To improve worker productivity

B. To specify what a user can and cannot do with company printers

C. To identify company branding for use in communications

D. To specify which email messages may be read by others

Correct Answer: A

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Question 11

What is the role of executive sponsors in a project?

A. Collaborating with project staff to ensure their own interests are represented

B. Providing financial resources for a project

C. Tracking to ensure all key project milestones are completed on time

D. Defining and developing the project plan

Correct Answer: B

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Question 12

Which network gives outside users controlled access to internal resources?

A. Local area network

B. Extranet

C. Intranet

D. Virtual private network

Correct Answer: B

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Question 13

Which customer relationship management (CRM) feature supports efforts to keep existing customers over time?

A. Experience monitoring

B. Invoice scheduling

C. Campaign scheduling

D. Lead qualification analysis

Correct Answer: A

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WGU Information Technology Management QGC1 - Information-Technology-Management Exam Practice Test

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