Microsoft Dynamics CRM 2016 Sales - MB2-713 Exam Practice Test

Question 1

You have B Dynamics CRM organization that uses Microsoft Social Engagement
You need to analyze the sales pipeline and the Social sentiment to watch for social trends that affect sales.
What should you do?

A. Configure a link to CRM in Microsoft Social Engagement, and then build a personal view.

B. Build a dashboard that has a chart for the pipeline and a widget from Microsoft Social Engagement.

C. Build a multi-stream dashboard that has a global filter.

D. Configure a link to CRM in Microsoft Social Engagement, and then build an interactive dashboard.

Correct Answer: D

Question 2

You have a Dynamics CRM organization.
Users in the sales department frequently access the organization from a mobile device.
The sales department users need to create CRM email activities from email messages, regardless of how the users access the messages.
What are two possible technologies that can be used to achieve the goal? Each correct answer presents a complete solution.

A. the Microsoft Dynamics CRM Web client

B. tracked folders

C. Dynamics CRM for Outlook

D. Dynamics CRM for tablets and Dynamics CRM for phones

E. Dynamics CRM App for Outlook

Correct Answer: A,C

Question 3

You have a Dynamics CRM organization that uses Microsoft SharePoint for document management by using server-side synchronization.
You need to identity which SharePoint actions tan be performed directly from CRM.
What should you identify?

A. Create and manage SharePoint content types-

B. Display the documents contained in the SharePoint document library.

C. Modify the settings of the columns in a SharePoint list.

D. View the document version history.

Correct Answer: B

Question 4

You are reviewing the sales pipeline of your Dynamics CRM organization. You need to identify which type of data is contained in the sales pipeline. What should you identify?

A. the combined estimated revenue of all active quotes

B. the combined estimated revenue of all open leads

C. the combined estimated revenue of all open opportunities

D. the combined estimated revenue of all open orders

Correct Answer: C

Question 5

You run the built-in Sales History report and you discover that the report shows only data from the last 365 days. You need to ensure that the report shows only data from the last fiscal year. What should you do?

A. Edit the report definition.

B. Edit the time format from your personal options.

C. Modify the Fiscal Year Settings.

D. Edit the filter.

Correct Answer: A

Question 6

You need to locate the record of a person named Ben Smith. You are uncertain whether
Hen Smith is in Dynamics CRM as a contact What can you use to locate the record?

A. Advanced Find

B. Quick Find

C. a custom grid

D. a system view

E. a personal view

Correct Answer: E

Question 7

You Open the My Open Opportunities view,
You need to export the data in the view, and then to reimport the data so that the existing records are updated.
What should you do?

A. Export the data as a Static worksheet.

B. Export the data as a dynamic worksheet

C. Export the data and select the Make available for re-import option.

D. Export the data as a dynamic Pivot Fable.

Correct Answer: A

Question 8

You have lead that has an open phone call activity. You qualify the load.
You need to identify what occurs to the open phone call.
What should you identify?

A. The Regarding field of the activity is changed to the opportunity.

B. The activity is canceled.

C. The activity is displayed on the opportunity record.

D. The activity is completed

Correct Answer: C

Question 9

Your company wants to start tracking when customers make referrals in order to view the customers" influence over time. You have a contact named Contact1. Contact1 refers you to an opportunity for a contact named Contact2 You need to track the referral properly.
What should you do?

A. Add an opportunity for Contact1.

B. Add Contact1 to the opportunity.

C. Add Contact1 as the stakeholder of the opportunity.

D. Add a connection to Contact1.

Correct Answer: A

Question 10

Your company uses Dynamics CRM Online and has a Microsoft SharePoint Online deployment.
You need to configure server-side integration between CRM Online and SharePoint Online.
You enable server-based SharePoint integration.
Which additional two actions should you perform? Each correct answer presents part of the solution.

A. Configure the Document Management Settings.

B. Install the list component.

C. Install the Microsoft Office 365 Groups solution.

D. Configure a connection to a SharePoint site.

Correct Answer: A,D

Microsoft Dynamics CRM 2016 Sales - MB2-713 Exam Practice Test

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