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Updated: Oct 14, 2026
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Microsoft MS-102 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft 365 Administrator |
| Exam Number: | MS-102 |
| Real Exam Qty: | 40–60 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 700 |
| Related Certifications: | Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Identity and Access Administrator Associate |
| Available Languages: | German, French, Japanese, Portuguese (Brazil), Spanish, Chinese (Simplified), English |
| Exam Duration: | 120–150 |
| Exam Price: | $83 USD |
| Exam Format: | Active screen, Case studies, Drag and drop, Multiple choice, Multiple response |
| Recommended Training: | MS-102T00: Microsoft 365 Administrator Course Microsoft Learn Learning Paths |
| Exam Registration: | Pearson VUE Microsoft Learn Exam Registration |
| Sample Questions: | Microsoft MS-102 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Recommended: experience with Microsoft 365 workloads, Active Directory, DNS, and PowerShell; at least one associate-level Microsoft 365 certification |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/MS-102 |
Microsoft MS-102 Exam Syllabus Topics:
| Topic | Details |
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| Topic 1 |
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| Topic 2 |
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Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-102
Microsoft 365 Administrator Sample Questions:
You have a Microsoft 365 E5 subscription that contains a user named User1 and the administrators shown in the following table.
User1 reports that after sending 1,000 email messages in the morning, the user is blocked from sending additional emails. You need to iden tify the following:
Correct Answer:
Explanation:
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution , while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your network contains an on-premises Active Directory domain named contoso.com. The domain contains the users shown in the following table.
The domain syncs to an Microsoft Entra tenant named contoso.com as shown in the exhibit. (Click the Exhibit tab.)
User2 fails to authenticate to Microsoft Entra ID when signing in as [email protected].
You need to ensure that User2 can access the resources in Microsoft Entra ID.
Solution: From the on-premises Active Directory domain, you assign User2 the Allow logon locally user right. You instruct User2 to sig n in as [email protected].
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Explanation: Only visible for Actualtests4sure members. You can sign-up / login (it's free).
You have a Microsoft 365 E5 subscription that uses Microsoft Defender for Office 365 and contains a user named User1.
User1 emails a product catalog in the PDF format to 300 vendors. Only 200 vendors receive the email message, and User1 is blocked from sending email until the next day.
You need to prevent this issue from reoccurring.
What should you configure?
- A. anti-spam policies
- B. anti-phishing policies
- C. anti-malware policies
- D. Safe Attachments policies
Correct Answer: A 🗳️
You have a Microsoft 365 E5 subscription that contains the groups shown in the following table.
You need to create a contact named Contact1 and add Contact1 to a group.
Which two portals can you use to create Contact1, and to which groups can y ou add Contact1? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Portals: Microsoft 365 admin center and Exchange admin center
Groups: Group2 only
Creating a contact (mail contact)
A contact (also called a mail contact) is an Exchange object. Microsoft documentation states that mail contacts are cre ated and managed using Exchange-related admin experiences.
The Exchange admin center explicitly supports creating and managing mail contacts.
The Microsoft 365 admin center provides a simplified interface that also allows admins to create contacts (which a re stored in Exchange Online).
Therefore, the two correct portals that can be used to create Contact1 are:
Microsoft 365 admin center
Exchange admin center
Other portals are incorrect:
Microsoft Entra admin center manages users, groups, and devices, but does not support creating mail contacts.
Microsoft Intune admin center is for device and app management only.
Adding a contact to a group
Microsoft documentation clearly differentiates which group types can contain contacts:
Distribution groups support adding mail-enabled objects, including:
Mail users
Mail contacts
Security groups do not support mail contacts.
Microsoft 365 groups only support user mailboxes and do not support contacts.
HOTSPOT
You have a Microsoft 365 E5 subscription.
From Microsoft Entra Privileged Identity Management (PIM), you configure Role settings for the Global Administrator role as shown in the following exhibit.
Use the drop-down menus to select the answer choice that completes each statem ent based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
Box 1: will lose the role after eight hours
From exhibit: Activation, Activation maximum duration (hours): 8 hour(s) Box 2: for up to three months We see from exhibit: Assignment, Expire eligible assignment after: 3 month(s)
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