ANCC - Nurse Executive Advanced Certification (NEA-BC)

Question 1

A nurse executive who is responsible for managing employee layoffs should do all of the following EXCEPT

A. Prepare a list of items (such as keys) that employees should return upon termination

B. Conduct exit interviews with employees who will be laid off

C. Consult legal counsel with questions about termination

D. Keep information about the reasons for layoffs confidential

Correct Answer: D

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Question 2

Which of the following is NOT an element that must be proven by the plaintiff in a malpractice case?

A. proximate cause

B. duty of care

C. actual harm or damage

D. intentional action

Correct Answer: D

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Question 3

Patient-care management would be considered which of the following levels of management in a healthcare organization?

A. middle management

B. top management

C. none of the above

D. unit-level management

Correct Answer: D

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Question 4

PHI must:

A. Remain confidential when it is transferred.

B. All of the above.

C. Remain confidential when it is shared.

D. Remain confidential when it is received.

Correct Answer: B

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Question 5

Which of the following is a disadvantage of organizational charts?

A. They can be used as instructional tool in orientation.

B. They depict only formal authority structure.

C. They are utilized to implement organizational changes.

D. They identify inconsistencies.

Correct Answer: B

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Question 6

The process of repeating key tasks in the same way, time and time again, until a better way is found is known as which of the following?

A. lean methodology

B. standardization

C. process variation

D. quality management

Correct Answer: B

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Question 7

An outcome that measures the patient's functional status is what?

A. Functional ability.

B. Activities of daily living.

C. Quality of Life Expectancy.

D. Patient's daily ability.

Correct Answer: B

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Question 8

The NCQA offers an accredited program in which of the following?

A. Health information products.

B. Disease management.

C. Credentialing.

D. Physician organization.

Correct Answer: B

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Question 9

The American Nurses Credentialing Center developed the Magnet Hospitals program to

A. Recognize hospitals for excellence in nursing care

B. Identify hospitals that employ the largest number of registered nurses

C. Identify nursing programs in need of improvement

D. Recognize hospitals that have made the greatest improvement in the quality of nursing care

Correct Answer: A

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Question 10

The evaluating processes that can help to measure outcomes over time can include which of the following?

A. The health outcomes.

B. The patients experience.

C. The process of care.

D. All of the above

Correct Answer: D

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Question 11

A form of settling disputes that involves a trained person who listens to all parties and facilitates decision making is which of the following?

A. collective bargaining

B. mediation

C. arbitration

D. occupational unionism

Correct Answer: B

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Question 12

Which model takes into account the nursing HPPD, salary costs per patient per day, and utilization rate?

A. Cost Containment Model

B. Productivity Framework

C. Industrial Model

D. Systems Framework

Correct Answer: D

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Question 13

Attributes of effective teams include all of the following, EXCEPT

A. Formality.

B. Participation.

C. Shared leadership.

D. Clarity of purpose.

Correct Answer: A

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Question 14

Leaders in the information age live in the potential. This includes all of the following characteristics EXCEPT:

A. reading signposts of change

B. seeing the work as a journey

C. focusing on good process

D. inclusion of coming events

Correct Answer: C

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Nursing ANCC - Nurse Executive Advanced Certification (NEA-BC) - NEA-BC Exam Practice Test

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