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Updated: Sep 17, 2026
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IBM P6040-014 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM SurePOS 500 Models 5x5 Technical Mastery |
| Exam Number: | P6040-014 |
| Passing Score: | Not publicly available |
| Exam Price: | Not publicly available |
| Certificate Validity Period: | Not publicly available |
| Exam Duration: | Not publicly available |
| Real Exam Qty: | Not publicly available |
| Available Languages: | English |
| Related Certifications: | IBM Retail Store Solutions Certifications |
| Exam Format: | Proctored exam (likely Pearson VUE or IBM authorized testing), Multiple choice |
| Sample Questions: | IBM P6040-014 Sample Questions |
| Exam Way: | Computer-based exam at authorized testing centers |
| Pre Condition: | Basic knowledge of POS systems and retail hardware is recommended |
IBM P6040-014 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SurePOS 500 Hardware Architecture | - Peripheral integration
|
| Topic 2: Installation and Configuration | - Software installation
|
| Topic 3: Operations and Maintenance | - Diagnostics and troubleshooting
|
| Topic 4: Retail Environment Integration | - POS workflow integration
|
IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:
Which two statements are true about "dual-channel memory enabled"technology? (Choose two)
- A. It makes use of virtual RAM.
- B. It partitions a portion of the hard disk drive to be used as an additional memory cache.
- C. It has two sets of memory slots (two each) on the system board.
- D. It is the equivalent of having two pipelines to the processor rather than one.
- E. It doubles the capacity of feeding data to the processor.
Correct Answer: D,E 🗳️
What is the final step to restore CMOS settings?
- A. recalibrate the touch screen
- B. restore any customer-specific settings
- C. update BIOS to the latest level
- D. update all peripheral drivers
Correct Answer: B 🗳️
Which three Microsoft Windows operating systems are supported on the IBM SurePOS 5x5? (Choose three.)
- A. Windows Embedded for Point of Service
- B. Windows 2000
- C. Windows Embedded CE
- D. Windows Vista Business
- E. Windows XP Professional Edition
- F. Windows NT
Correct Answer: A,B,E 🗳️
Which type of hard disk drive is standard on all models of the IBM SurePOS 500 SeriesModels 545 and 565?
- A. 40GB IDE
- B. 80GB SATA II
- C. 40GB SATA II
- D. 80GB IDE
Correct Answer: B 🗳️
Which three resources can be utilized for support assistance? (Choose three.)
- A. IBM Retail Store Solutions Web site
- B. IBM POS Support Web site
- C. IBM TechLine
- D. IBM AnswerLine
- E. IBM POS QuickReference Guide
- F. IBMLink
Correct Answer: A,C,F 🗳️
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