Salesforce Certified Platform Strategy Designer - Plat-UX-102 Exam Practice Test

Question 1

When a strategy designer creates an empathy map based on research insights, their deep understanding of the customer drives which outcome?

A. Viability

B. Desirability

C. Feasibility

Correct Answer: B

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Question 2

Cloud Kicks customers have publicly challenged the company to use its market-leading position as an ethical force for good in social change What is one way the company can embed ethical use principles into its day to day work?

A. Journey Mapping

B. Quantitative Research

C. Consequence Scanning

Correct Answer: C

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Question 3

Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?

A. Marketing Cloud

B. Revenue Cloud

C. Commerce Cloud

Correct Answer: B

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Question 4

A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A. A journey mapping exercise will provide ail of their technical requirements.

B. A journey map will allow the developers to start building.

C. A journey map allows for the creation of a solution architecture diagram.

Correct Answer: C

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Question 5

At a project kickoff, the strategy designer wants to get ideas from all stakeholders to use as hypotheses. The designer runs a sketching activity with the multi-disciplinary group, asking everyone to sketch. They give everyone fat markers and sticky notes, and set a timer for 5 minutes of sketching.
What is the reason why marker choice is important?

A. They ensure stakeholders can fit detailed sketches on a sticky note in the allotted time.

B. They enable stakeholders to focus on generating ideas rather than detailing UI.

C. They anonymize the sketches so that stakeholders cannot judge others' drawing abilities.

Correct Answer: B

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Question 6

Cloud Kicks (CK) is committed to making its new Commerce Cloud accessible to everyone.
Which consideration should CK make when delivering this solution?

A. Accessibility needs to be integrated throughout the entire project lifecycle.

B. Adequate accessibility measures make usability testing redundant.

C. Integrated accessibility evaluation methodologies are not helpful in this context.

Correct Answer: A

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Question 7

A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear.
Which approach should validate the market for this concept?

A. Meat with developers to estimate the effort required to deliver the proposed experience.

B. Recruit target users to test price points at which they would be willing to purchase the app.

C. Gather an team to ideas and craft that stretch the 's current

Correct Answer: B

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Question 8

Cloud Kicks wants to start providing coupons to its digital consumers.
In addition to Marketing Cloud, which product should be recommended?

A. B2C Commerce

B. Service Cloud

C. Revenue Cloud

Correct Answer: A

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Salesforce Certified Platform Strategy Designer - Plat-UX-102 Exam Practice Test

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