Society for Human Resource Management Certified Professional

Question 1

A human resources department is reviewing its current staffing availability and needs. The company is attempting to reduce unnecessary costs and has asked the human resources department to see if any cuts can be made. After a careful review, the human resources manager realizes that the department can make some positive changes. In particular, two of his employees have been requesting reduced hours, and he realizes that they have similar skills and have essentially been doing the same job. What is one option for the employees in this situation?

A. Internship

B. Telecommuting

C. Jobsharing

D. Oncall

Correct Answer: C

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Question 2

Similar to question 122, FMLA applies to private employers with a minimum of how many employees?

A. 50

B. 20

C. 35

D. 15

Correct Answer: A

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Question 3

ERISA mandates that employees who use grade vesting must be fully vested in a qualified plan

A. within four years.

B. before being laid off.

C. within seven years.

D. immediately.

Correct Answer: C

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Question 4

Phil claims that he was not allowed to apply for an available position because of a standard defined as unlawful by the Americans with Disabilities Act. The hiring company claims that Phil was not qualified for the job in the first place. Which case is most relevant to Phil's situation?

A. Sista v. CDC Ixis North America, Inc. (2006)

B. Phason v. Meridian Rail Corporation (2007)

C. Bates v. United Parcel Service (2006)

D. Pharakhone v. Nissan North America, Inc. (2003)

Correct Answer: C

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Question 5

Which of the following is defined as an attempt to improve overall business operations so that customers benefit from the process?

A. Workforce expansion

B. Divestiture

C. Reengineering

D. Offshoring

Correct Answer: C

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Question 6

Which of the following is not considered a topdown method of communication delivery?

A. Newsletters

B. Posters

C. Brown bag meetings

D. Bulletin board postings

Correct Answer: C

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Question 7

In B.F. Skinner's theory of Operant Conditioning (1957), he provided a list of four strategies for behavioral intervention: Positive Reinforcement, Negative Reinforcement, Punishment, and which of the following?

A. Termination

B. Extinction

C. Encouragement

D. Actualization

Correct Answer: B

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Question 8

Which of the following best explains the primary role of fiduciary responsibility for the human resources professional?

A. Handling the total rewards program at the organization

B. Recognizing the need to handle sensitive material carefully

C. Assuring a sense of trust in the organization's total rewards program

D. Avoiding any indication of favoritism

E. Creating unimpeachable trust

Correct Answer: A

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Question 9

Which of the following is a consequence of the SarbanesOxley Act?

A. CEOs may be punished for fraudulent financial reports.

B. Employees may trade stock during pension fund blackout periods.

C. Audit partners must alternate every two years.

D. Companies are allowed to conduct their own stock appraisal.

Correct Answer: A

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Question 10

Which of the following motivational theories explores two different managerial approaches: providing rigorous structure and supervision because employees are only working for financial reward versus providing an atmosphere conducive to dialogue, growth, and modification of structure because employees work not just for financial reward, but the betterment of themselves and others?

A. Maslow Hierarchy Theory

B. Adams Equity Theory

C. McClelland Acquired Needs Theory

D. McGregor X and Y Theory

E. Skinner Behavioral Theory

Correct Answer: D

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Question 11

Which of the following pieces of legislation does not, at this time, apply to private employers?

A. Civil Rights Act of 1991

B. Immigration and Nationality Act of 1952

C. Privacy Act of 1974

D. Fair Credit Reporting Act of 1970

Correct Answer: C

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Question 12

Felix is interviewing a candidate for a position in an oil and gas company with locations around the world. As they talk, the candidate mentions his wife. What is an appropriate question that Felix may ask the candidate about his family?

A. Do any other family members live with you?

B. Does your wife also work?

C. Do you and your wife plan to have children?

D. Are you willing to relocate?

Correct Answer: D

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SHRM Society for Human Resource Management Certified Professional - SHRM-CP Exam Practice Test

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