Senior Certified Professional (SHRM-SCP) - SHRM-SCP Exam Practice Test

Question 1

What should organizational and employee development (OED) specialists be aware of during the entire OED process?

A. Institutionalized practices

B. Organizational structure

C. Leadership succession plans

D. Employees, emotional reactions

Correct Answer: D

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Question 2

What happens if an employee on leave submits a medical certification and human resources questions the validity of diagnosis and the prof essional's credentials?

A. HR may require a second opinion from another healthcare provider.

B. Human resources (HR) should contact the medical prof essional for more information about the employee,s medical condition.

C. HR must make the best determination of its validity based on the information provided to maintain the employee,s privacy.

D. HR may not contact the medical prof essional but should contact the employee for more information on the health condition.

Correct Answer: A

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Question 3

When developing the next phase of unconscious bias trainings and DE&I programs, which of the following actions would be the most effective?

A. Link the virtual trainings to supplemental in-person follow-up sessions within each facility.

B. Increase the number of trainings of fered and required to improve exposure.

C. Demand a higher rate of participation among organizational leaders during the next seriesof trainings.

D. Eliminate the unconscious bias training due to poor participation rates and negative debriefresults.

Correct Answer: C

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Question 4

An HR director is hired to address the executive team's concerns about negative workplace culture and its impact on financial performance. During an initial investigation the HR director discovers that the two division directors often fail to communicate with each other and their employees. Each division maintains separate workplace policies, and the workspaces for the divisions are spread out across multiple floors. For employee management, the director of the client services division is assisted by a small HR team. The director of operations does not work with the HR team and instead uses company funds to seek employee management advice from an executive coach, who has no official coaching training. The HR director suspects facilitating change at the company will be challenging because engagement data indicates many employees distrust the company's leadership and HR.
The HR director discovers that many employees lost trust in HR after an HR manager read sensitive emails from employees out loud during a company meeting. How should the HR director address this?

A. Meet with the HR manager to discuss the effects of these actions on employee morale.

B. Issue a companywide statement that describes the company's privacy practices.

C. Document a formal warning in the HR manager's personnel file.

D. Mentor the HR manager about effective communication techniques.

Correct Answer: A

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Question 5

While working on this project together, what could be a potential conflict between Peter and Jason?

A. Competing priorities

B. Conflicting perceptions

C. Conflicting styles

D. Conflicting roles

Correct Answer: C

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Question 6

To meet eligibility for Family and Medical Leave Act (FMLA)-protected leave, an employee and employer must meet specified criteri a. Which criterion is NOT an FMLA qualifier?

A. The employee must have worked at least 1250 hours in the past 12 months.

B. The employer must employ at least 50 employees within a 75-mile radius.

C. The employee must give the employer at least 30 days, notice of an upcoming leave.

D. The employee must have worked for the employer for at least 12 months.

Correct Answer: C

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Question 7

When preparing to make an of fer to a candidate, recruiters must consider several factors before deciding how much to of fer within the applicable pay scale. What factors should NOT be considered?

A. The candidate,s potential commute

B. The candidate,s current compensation

C. The candidate,s expectations

D. Internal equity-how much the other incumbents are being paid for the same job

Correct Answer: B

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Question 8

Which is the provision that does NOT typically describe a flexible spending account (FSA)?

A. Employees may reduce their taxable income by contributing funds to an FSA.

B. "Use it or lose expire at the end of the plan year (or at the end of the graceperiod).

C. FSA enrollment is mandatory for employees with a Section 125 plan.

D. Both employees and employers may contribute to the account on the employee,s behalf.

Correct Answer: D

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Question 9

An HR director wants to show the leadership team how HR promotes the goals and values of the organization.
Which would be the most effective strategy to demonstrate this?

A. Develop an HR mission statement that mirrors that of the company.

B. Show the turnover rate of employees over the past year.

C. Create an organizational chart identifying key HR roles.

D. Report the number of hires the HR department achieved in the last quarter.

Correct Answer: A

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SHRM Senior Certified Professional (SHRM-SCP) - SHRM-SCP Exam Practice Test

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