Salesforce Certified Sales Cloud Consultant - Sales-Con-201 Exam Practice Test

Question 1

Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world. Which approach should the consultant recommend that CK use for training this audience?

A. Leverage Trailhead and documentation.

B. Configure In-App Guidance.

C. Conduct Train-the-trainer sessions.

Correct Answer: C

Question 2

A consultant needs to give a Sales Manager visibility into all Opportunities owned by their direct and indirect reports, without manually sharing each record. What should the consultant recommend?

A. Manual sharing rules on each record

B. Public Group sharing only

C. Role Hierarchy

Correct Answer: C

Question 3

During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption. How should the consultant avoid this issue in the future?

A. Provide company-wide training throughout the project.

B. Conduct a beta review during the Validate phase.

C. Develop test scripts during the Plan phase.

Correct Answer: A

Question 4

Cloud Kicks wants to measure the effectiveness of multiple marketing campaigns that touch the same opportunity before it closes. What should the consultant recommend?

A. Campaign Influence

B. Lead Source field only

C. A single Primary Campaign Source field

Correct Answer: A

Question 5

Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce. What should the consultants do to efficiently analyze how users are logging in to Salesforce?

A. Create a custom report on the User object.

B. Create a User report and filter by Login Subtype.

C. Review the login history on the user record.

Correct Answer: B

Question 6

A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement?

A. Activate users in the system.

B. Obtain stakeholder sign-off.

C. Validate the implementation.

Correct Answer: B

Question 7

Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and track team revenue to goal in Sales Cloud. What should the consultant do to meet the requirement?

A. Implement Opportunity Teams and Opportunity Splits.

B. Create reports on closed Opportunities.

C. Use Opportunities and enable Forecasts.

Correct Answer: C

Question 8

Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

A. Import the prospects as Contacts and assign them to Accounts.

B. Import the list as new Leads and map the Campaign during import.

C. Import the list as new Leads and update the Lead Source to "Purchased Lead".

Correct Answer: B

Salesforce Certified Sales Cloud Consultant - Sales-Con-201 Exam Practice Test

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