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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which tool should be used to reduce conflicts within the SCN?

A) Unique User Names Tool
B) MSN Configuration
C) Extension Renumber
D) Line Renumber

2. Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A) Physical Layer: Existing Telecom Infrastructure
B) Productivity Requirements
C) Current PBX/Key System Features and Dial Plan
D) Above Physical Layer: Existing Data Network
E) Line of Business application integration needs

3. When considering upgrading an IP Office to a new software version, which four should be considered before upgrading? (Choose three.)

A) Hardware may not be compatible with the new version of IP Office.
B) All licenses will need to be renewed.
C) Telephone and system features may have changed between loads.
D) Older IP Office applications may not be supported.
E) Phones may need to be upgraded increasing downtime.

4. A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?

A) Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
B) Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.
C) Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
D) Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.

5. Which Windows component must be verified as installed on the server before CCR is installed?

A) Microsoft Personal Web Server (MPWS)
B) Internet Information Services (IIS)
C) Internet Explorer (IE)
D) Microsoft Data Engine (MSDE)

Solutions: