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Last Updated: Sep 18, 2026

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Failing 7004 means paying the registration fee all over again, which makes thorough preparation the cheaper option. The Avaya Communication Server 1000 for Avaya Aura® Maintenance practice questions from Actualtests4sure give you 66 chances to rehearse before the day that counts, so you can walk in ready the first time.

Avaya 7004 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Exam Number:7004
Related Certifications:Avaya Certified Support Specialist (ACSS)
Certificate Validity Period:2 years
Passing Score:Approximately 65-70%
Exam Price:Varies by region (typically around USD 125–250)
Exam Duration:90 minutes
Available Languages:English
Exam Format:Multiple Choice, Scenario-based Questions
Real Exam Qty:50-60 (varies)
Recommended Training:Avaya Learning Path - CS 1000 Maintenance Training
Exam Registration:Avaya Training & Certification Portal
Sample Questions:Avaya 7004 Sample Questions
Exam Way:Computer-based exam delivered via authorized testing centers or online proctored platforms (e.g., Pearson VUE depending on region)
Pre Condition:Recommended prior experience with Avaya CS 1000 systems and basic telephony/networking knowledge; ACSS foundational certification may be required depending on track.
Official Syllabus URL:https://www.avaya.com/training-certification/

Avaya 7004 Exam Syllabus Topics:

SectionObjectives
CS 1000 System Architecture and Components- Hardware and software components
- Core system architecture overview
System Installation and Configuration- Initial system setup and provisioning
- Feature and service configuration
Software Upgrades and Backup Procedures- Patch management and updates
- Backup and restore operations
Network Integration and Connectivity- SIP and legacy signaling support
- IP telephony integration
Maintenance and Troubleshooting- System diagnostics and monitoring
- Fault isolation and repair procedures

Frequently Asked Questions About Avaya Communication Server 1000 for Avaya Aura® Maintenance

The 7004 exam leads to the Avaya Certified Support Specialist (ACSS) - Avaya Communication Server 1000 for Avaya Aura® certification, a Professional-level credential from Avaya. It validates the skills measured by the Avaya Communication Server 1000 for Avaya Aura® Maintenance syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as Avaya Certified Support Specialist (ACSS).

The Avaya Communication Server 1000 for Avaya Aura® Maintenance exam includes 50-60 (varies) questions and gives you 90 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the Actualtests4sure practice test so the rhythm feels familiar rather than rushed.

You need Approximately 65-70% to pass the 7004 exam, and the official registration fee is Varies by region (typically around USD 125–250). Keep in mind that a failed attempt means paying the full fee again to retake the exam, so it pays to be honest with yourself before booking a seat. A practical benchmark: work through the 66 practice questions at Actualtests4sure until you can score comfortably above the passing line in timed mode, then schedule your exam.

Recommended prior experience with Avaya CS 1000 systems and basic telephony/networking knowledge; ACSS foundational certification may be required depending on track. Because Avaya may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.

You can sign up for the Avaya Communication Server 1000 for Avaya Aura® Maintenance exam through any of the official registration channels below:

As for how the exam is delivered: Computer-based exam delivered via authorized testing centers or online proctored platforms (e.g., Pearson VUE depending on region).

Avaya suggests the following training options for candidates preparing for Avaya Communication Server 1000 for Avaya Aura® Maintenance:

Formal training is a solid foundation, and pairing it with the 66 practice questions from Actualtests4sure helps you turn that knowledge into exam-day confidence.

Yes. Actualtests4sure offers a free PDF demo of the Avaya Communication Server 1000 for Avaya Aura® Maintenance material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.

If you take the Avaya Communication Server 1000 for Avaya Aura® Maintenance exam within 60 days of your purchase and do not pass, Actualtests4sure offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.

The Avaya Communication Server 1000 for Avaya Aura® Maintenance syllabus is divided into 5 main domains, including Maintenance and Troubleshooting, System Installation and Configuration, Software Upgrades and Backup Procedures. Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

Question #1

Click the Exhibit button.
%

You are asked to review the existing trunk information for your customer.
According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?

  • A. Recorder Announcement
  • B. Direct Inward Dial
  • C. Central Office Trunk
  • D. Virtual Trunk
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

A customer is using Zone Based Dialing in their Networked Communication Server 1000 systems. Which prompt has been added to the telephone configuration overlays to allow IP telephones to be configured for this?

  • A. the NZDES prompt (Numbering Zone Designator)
  • B. the DIA1__PLAN prompt (Type Of dialing plan for DN/CLID display)
  • C. the NZON prompt (Numbering Zone)
  • D. the NUMZONE prompt (Number of the Numbering Zone)
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?

  • A. Dialing Configuration Details for Flexible Dial Plan link
  • B. Numbering Zones link
  • C. Bandwidth Zones link
  • D. Dialing Configuration Details link
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

A customer has just deployed a new Communication Server 1000 RIs. 7 x High Availability system. You have been instructed to configure the required virtual routes to comply with the company's dialing plan strategy.
Which Feature Package must be enabled to allow virtual routes on the system?

  • A. Package 147 ISDN Signaling Link
  • B. Package 148 Advanced ISDN Network Services
  • C. Package 161 ISDN Supplementary Features
  • D. Package 145 integrated Services Digital Network
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. Their sales department is expanding and you have been asked to add Ave new telephones with the same capabilities as the existing telephones in the department.
Which programming command should you use to complete this task?

  • A. Copy from DN
  • B. Copy from TN
  • C. Move from TN
  • D. Move to DN
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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